social worker resume example with 5 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for the best interests of my clients. I have extensive knowledge in both the Mental Health Industry and Long Term Care. I am a compassionate professional offering a 22-year background serving multiple, diverse communities by providing guidance for clients in need.
OBJECTIVE: To further my career in the geriatric health and the mental health industries with an organization and to obtain a position that will enable me to utilize 22 years of experience in such a way that would benefit myself as well as the organization.
Skills
Crisis Intervention
Case Management
Referrals and networking
Knowledge of medical and psychiatric terminology
Proficient: PointClickCare Software
Medicare and Medicaid applications
Data collection and management
Confidential case documentation
Functional Behavioral Assessments (FBA)
Bipolar Disorder Treatment
Teen substance abuse training
Sexual assault victim counseling
Depression and anxiety specialist
Substance abuse treatments
Psychosocial assessments expert
Applied behavioral analysis
Case documentation
Adept at treatment and discharge planning
Social services
Work History
Social Worker, 11/2019 to Current Roze Room Hospice – San Bernardino, CA,
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Coordinated program referrals for community-based resources.
Delivered social work services to Long Term Care patients corporate nursing settings.
Documented case notes daily and coordinated follow-up for seamless case management.
Worked with medical teams, patients and families to implement effective treatment plans.
Provided ongoing counseling to help patients deal with conditions and processes
Preserved and prepared reports and treatment records.
Organized clinical documentation, treatment plans, and referrals.
Completed psychosocial evaluations and needs assessments.
Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Prepared all required treatment records and reports.
Increased customer satisfaction by resolving a multitude of issues.
Resolved efficiency and accountability problems, improved operations and provided exceptional client support.
Drove operational improvements which resulted in savings and improved profit margins.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Behavioral Health Advocate, 04/2018 to 07/2019 Unitedhealth Group Inc. – Littleton, CO,
Created all documentation, including progress reports, assessments and charting within required timeframes.
Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior.
Managed symptoms intervention strategies for clients with various behavioral issues.
Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and social skills to identify target behaviors and purpose of behaviors.
Worked closely with adults and children in various settings.
Identified appropriate treatment resources and recommended patients for these services.
Documented patient information, progress notes and treatment plans.
Assisted and counseled numerous patients daily.
Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
Administered PPD and IM injections according to protocol.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Treated clients and families with respect and dignity.
Counseled and mentored clients on substance use and life choices.
Took and monitored vital signs, administered medications and managed patient behavior.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Supervisor, Residential Live-in Counselor, 02/2017 to 02/2018 The University Of Oklahoma – Norman, OK,
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Documented client progress in confidential files.
Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships.
Performed client assessments and developed treatment plans.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Applied array of different methodologies to assist patients with therapy.
Monitored and reported data to ensure compliance with all applicable regulating agencies.
Supported the site supervisor in performing basic administrative and quality assurance tasks.
Senior Case Manager, 11/2015 to 02/2017 North Central Flint Hills Area Agency On Aging – City, STATE,
Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
Mentored advocates, case managers, interns and volunteers to create positive, productive atmosphere.
Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
Helped patients receive appropriate, high-quality care with reasonable results.
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Worked with different disciplines to provide cohesive care to patients.
Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Performed thorough interviews and documented all details.
Assessed level of care provided to clients and made recommendations for improvements.
Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
Education
Bachelor of Arts: Psychology, Gerontology, Expected in 05/2003 to Kentucky State University - Frankfort, KY GPA:
Master of Arts: Health Administration, Expected in 09/2013 to University of Phoenix - Tempe, AZ GPA:
Certifications
Affordable Care Act (ACA) Health Insurance Navigator
Senior Health Insurance Counselor
Qualified Medication Administration Personnel (QMAP),
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