Social Worker Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated Social Worker with 5 years of experience helping clients change behaviors and access family and community resources to manage health. Develops and implements training for staff and attends seminars and conferences for professional development. Continuously improves processes and services to support patient care, education and research.

Results-focused professional with a strength in proactive leading skills. As a result of proactive professionalism, stregnts have been developed in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Child Protective Services
  • Behavioral Health
  • Crisis Intervention
  • Individual / Group Counseling
  • Performance Management
  • Social Work
  • Microsoft Office
  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Supervising Experience
  • Training & Development
  • Human Resources
  • Filing
  • DocuSign
  • Customer Service
  • Computer Skills
  • Computer Literacy
  • Data Entry
  • Discharge Planning
  • Experience with Children
  • Front Desk
  • Food Service
  • Guest Services
  • Home Care
  • Inventory Control
  • Leadership Experience
  • Organizational Skills
  • Office Experience
  • Presentation Skills
  • QuickBooks
  • Quality Assurance
  • Quality Control
  • Restaurant Experience
  • Retail Sales
  • Retail Management
  • Sales Experience
  • Supervising Experience
  • Time Management
  • Troubleshooting
  • Windows
  • Warehouse Experience
  • Coaching, Computer Literacy, Continuous improvement, Contracts, Counseling, Clients, Customer Service, Data Entry, Documentation, Filing, Hiring, Human Resources, Inventory, Inventory Control, Leadership, Logistics, Meetings, Microsoft Office, Office, Microsoft Outlook, Microsoft Powerpoint, Windows, Microsoft Word, Optimization, Organizational Skills, Performance reviews, Performance Management, Policies, Presentation Skills, Processes, Quality Assurance, Quality Control, QuickBooks, Researching, Retail Management, Retail Sales, Safety, Sales Experience, Scheduling, Shipping, Staff training, Supervising, Phones, Time Management, Transportation, Troubleshooting, Workflow
  • Homeless and dual diagnosed populations
  • Violence prevention
  • Strategic planner
  • Staff development
  • Confidential documentation and recordkeeping
  • Child welfare and protective services
  • Women's issues
  • Grief processes
  • Community referrals
  • Psycho-social assessments
  • Family maintenance
Education and Training
University of Mississippi Oxford, MS Expected in 2014 Bachelor's : Social Work - GPA :
  • 3.7 GPA
  • Facilitated, organized and completed professional development in community outreach program involving men, women and children victimized by sexual assault.
  • Dean's List Member
  • National Association of Social Work Member
Itawamba Community College Fulton, MS Expected in 2012 AA : General Studies - GPA :
, Expected in Associate : Arts - GPA :
Cleveland Clinic - Social Worker
Randolph, OH, 09/2016 - Current

Investigations to ensure the safety of children in the household.

  • Maintaining and providing families with resources to ensure the child's safety to remain in the family unit.
  • Monitoring families to ensure they are maintaining for the well being of the family.
  • Providing resources to reunify children to safe and secure family units.
  • Facilitating family team meetings.
  • Mediating family issues and conflicts to maintain healthy relationships.
  • Scheduling medical and psychological appointments.
  • Transporting families to visits and/or referral appointments.
  • Providing appropriate documentation for contacts with clients and referrals.
  • Working high case loads for a high populated county.
  • Researching different needs and strengths of individuals.
  • Initiating investigations while on-call.
  • Attending and testifying in court proceedings.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.
  • Arranged and facilitated support groups, life skills education programs and supportive counseling for survivors by coordinating appropriate trained and license service providers.
  • Communicated with public social and welfare agencies to obtain and provide referral information.
  • Liaised between clients and community agencies to arrange assistance in housing, education and child care for clients.
  • Offered grief and bereavement counseling to support family members after death of loved ones.
  • Maintained confidential case documentation.
  • Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
  • Reduced unnecessary risk of institutional care by treating high-risk clients living in residential communities.
  • Worked with at-risk youth in residential facilities.
  • Collaborated with internal and external providers to obtain patient medications.
  • Counseled and prepared residents for transition to independent living.
  • Collaborated with multidisciplinary team of mental health case managers and disability workers to produce the appropriate take and goals for families to achieve permanency.
  • .
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Coordinated care for medically-complex patients experiencing difficulties obtaining social services.
  • Developed workable solutions for recurring problems for individuals and families.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Worked with severely mentally ill, homeless and dually-diagnosed adults.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.
  • Maintained thorough case history records and wrote detailed reports.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Provided mental health support to homeless clients, and connected each with community resources.
  • Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
Department Of Veterans Affairs - Sales Order Processor
Lakeland, FL, 02/2014 - 09/2016
  • Identified new orders.
  • Used dedicated software.
  • Checked inventories to locate requested products.
  • Applied discounts.
  • Reviewed orders for accuracy.
  • Prepared invoices.
  • Promoted additional merchandise to customers.
  • Answered phones and made necessary appointments in regards to upper management.
  • Presented myself with integrity and professionalism at all times with the understanding that my behavior influences the company.
  • Excelled in more than efficient recordkeeping and inventory data.
  • Was always coming up with new ideas to make workflow more organized and cost-efficient for the company.
  • Would help the office Clark I was responsible for training and effective Office Clark who excelled at her job duties.
  • Gathered merchandise and packed boxes systematically to prevent damage.
  • Read and understood pick sheets in order to prepare accurate customer orders.
  • Operated handheld scanners and computer terminals to document updates.
  • Provided tracking details and resolved problems for customers.
  • Prepared invoices, shipping documents and contracts.
  • Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
  • Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Improved profit margins by streamlining operations and workflow.
Jo-Ann Fabrics - Sewing Machine Operator
Elko, NV, 08/2012 - 09/2014
  • Operated sewing machines.
  • Maintained equipment in good condition.
  • Used other tools like scissors or measuring devices.
  • Performed quality control after cushions were finished.
  • Reported to superiors.
  • Monitored machines during production runs to make adjustments and keep operations within desired tolerances.
  • Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
  • Attached accessory labels, tags and hardware to complete production pieces.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Promoted maximum efficiency by keeping work spaces clean and well-organized.
  • Checked precision of completed products against work order specifications to identify and correct problems early in each run.
  • Customized standardized pieces to meet individual customer demands.
  • Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
  • Measured pieces and completed accurate cuts to prevent materials waste.
Ultradent Products - Fabric Cutter
South Dallas, TX, 07/2008 - 03/2009
  • Drew details on outlined parts to show accurate join points and positions of pockets, buttonholes and other features.
  • Calculated complete dimensions of patterns by factoring in aspects such as size, dye absorption and expected material stretch.
  • Assessed design specifications to determine pattern part size, shape and quantity.
  • Created master patterns for each size of every garment by using standardized charts and measuring systems.
  • Corrected patterns to fit proper sizes and meet quality standards.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Created agendas and communication materials for team meetings.
  • Contributed to development, planning and completion of project initiatives.
Lyon Living - Shipping Clerk
San Diego, CA, 06/2006 - 07/2008
  • Co orchestrated a high performing team that met agreed objectives and delivers best practice results, added value and continuous improvements.
  • Supported continuous improvement initiatives and identified inefficiencies and cost optimization opportunities.
  • Negotiated rates and contracts with transportation and logistics providers.
  • Created and implemented best practice logistics principles, policies and processes across the organization.
  • Selected carriers/suppliers and monitor service against performance criteria.
  • Ensured the integrity of inventory accuracy and manage stock movements with the help of direct reports.
  • Analyzed and resolves work problems, or assists workers in solving work problems.
  • Managed 2 direct employees and was responsible for their, training, performance management & career development.
  • Provided counsel to management, other supervisors and employees on issues concerning team and individual performance.
  • Determined work procedures, prepare work schedules, and expedite workflow to meet demands of clients.
  • Managed and lead the shipping team, including performance reviews, staff training & development, hiring, terminations, and coaching and counseling.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Obtained required documentation to move cargo onward.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Produced daily reports on shipments, team performance and financial numbers.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
Burger King - Assistant Manager
City, STATE, 03/2000 - 09/2006
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for crew members.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Supported sales management initiatives to optimize business development.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Assisted the store manager and general manager in evaluating employee performance and cultivating improvement initiatives.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Completed inventory audits to identify losses and project demand.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
Additional Information , Interned for 400 hours at The Meadows in Fulton, MS Volunteered with NMRC multiple times Created a Community 5K to being sexual assault awareness to the community. Raised money to contribute to Faith Havenib Lee County
Additional Information
  • Authorized to work in the US for any employer

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Resume Overview

School Attended
  • University of Mississippi
  • Itawamba Community College
Job Titles Held:
  • Social Worker
  • Sales Order Processor
  • Sewing Machine Operator
  • Fabric Cutter
  • Shipping Clerk
  • Assistant Manager
  • Bachelor's
  • AA
  • Associate

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