Social Worker Resume Example
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SOCIAL WORKER
Professional Summary
Good-natured Job Title dedicated to finding healthy adoptive homes for children lacking appropriate adult caretakers. Committed to meeting individual needs of children and foster parents for support, education and legal assistance. Helpful and accommodating professional possessing strong sense of compassion and patience.
Skills
Dependency Investigation Units
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Work History
Social Worker01/2012 to 03/2020
Community Health System – Roswell , GA
Community Health System – Roswell , GA
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
- Explained medical care options to help families make informed healthcare decisions.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Encouraged socialization and engagement through Cognitive Behavioral, therapy, music therapy and social activities.
Social Worker07/2004 to 12/2009
Community Health System – Tunkhannock , PA
Community Health System – Tunkhannock , PA
- Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
- Performed verbal de-escalation to resolve crises.
- Conducted follow-ups with clients to determine need for extended assistance.
- Documented all client interactions and interventions.
- Spearheaded group counseling sessions to help individuals deal with Type and Type issues.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Devised and enhanced treatment strategies to promote continued progress.
- Developed team communications and information for Type meetings.
- Worked with Type customers to understand needs and provide Type service.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Increased customer satisfaction by resolving Product or Service issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Attended over Number hours of meetings, conferences and training courses to advance professional knowledge of social work.
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
- Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
- Explained medical care options to help families make informed healthcare decisions.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
Patient Representative07/1997 to 07/2004
Baptist Health South Florida – Tavernier , FL
Baptist Health South Florida – Tavernier , FL
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Informed patients of excessive wait times and offered to reschedule appointments.
- Contributed to efficient unit operations by keeping patient and facility paperwork current and accurate.
- Responded to patient lights to handle needs and enhance overall comfort.
- Completed documentation of care, hospital actions and patient activities.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored ongoing care and proactively corrected problems.
- Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
- Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
- Met with patients and families to discuss care and plan of action for future.
- Maximized preventative care utilization to reduce hospital burden and help eliminate readmissions.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Connected patients with available community and charitable resources.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
- Worked with patients and families to develop future plans and discuss care actions.
- Reassured patients by explaining medical practices and processes in easy-to-understand terminology.
- Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Increased utilization of preventative care to reduce readmissions.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Coached patients and caregivers on treatment processes, hospital policies, medication hazards, specific diets and doctor advice.
- Remained alert to problems or health issues of clients and competently responded.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Facilitated communication between all hospital departments.
- Liaised between hospital departments to facilitate effective communication.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
- Conveyed details of changing patient conditions to Job title to enhance treatment plans.
- Measured effectiveness with team and implemented recommendations for long term improvements.
- Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
- Worked effectively with staff from all departments to coordinate resolutions.
- Utilized knowledge of available resources to help patients select appropriate courses and obtain relevant support.
- Helped patients file appeals to insurance denials and worked with insurance companies to resolve disputes.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Assisted in recovery process by offering Service and Service.
- Entered details into computer systems and managed database of information.
- Maintained documentation on patient activities, coverage issues and hospital actions.
- Compiled and reviewed medical charts.
Social Work Intern09/2003 to 06/2004
Boys & Girls Club Of The Tennessee Valley – Knoxville , TN
Boys & Girls Club Of The Tennessee Valley – Knoxville , TN
- Assisted social workers and RN case managers with medical records reviews to facilitate improved performance and quality assurance.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Attended over 50 hours of meetings, conferences and training courses to advance professional knowledge of social work.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Explained medical care options to help families make informed healthcare decisions.
- Provided social work services to Any client that came into the ER that was referred or considered high risk groups, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
Education
Masters: Social Work 09/2001Monmouth University-
City,
State
- Majored in Social work
- Continuing education in Social work
- Professional development completed in Social work and Psychology
- Coursework in Social work- Individual and family, Social Work Interventions , Theories and Theorists, research, community social work
Bachelor of Arts : Sociology08/1993Wagner College-
City,
State
- Member of National Honor Society
- Majored in Sociology
- Minored in Psychology
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Resume Overview
School Attended
- Monmouth University
- Wagner College
Job Titles Held:
- Social Worker
- Patient Representative
- Social Work Intern
Degrees
- Masters : Social Work 09/2001
Bachelor of Arts : Sociology 08/1993
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