Social Services Specialist Iii Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Goal-oriented professional with extensive experience within the criminal justice arena. Motivational leader with top-notch communication, organizational and strategic planning abilities. Highly adept at navigating the court systems and experienced in electronic case management.

Master of Science: Criminal Justice, Expected in 06/2005
Nova Southeastern University - Davie, FL
  • Huizenga College of Business Studies
  • Enhanced focus in Business Administration
Bachelor of Science: Health Services Administration, Expected in 06/2000
Florida Atlantic University - Boca Raton, FL
  • Member of Alpha Phi Sigma Honor Society, Omega Tau
  • Studies in Public Administration
  • Recipient of Francis & Victor Ginsberg Scholarship
Certified Alcohol And Drug Counselor II: , Expected in 2018
Alcohol And Drug Abuse Board Of Georgia - Georgia,
Work History
Social Services Specialist III, 02/2019 to Current
State Of Oklahoma{"@Context":"Http://Schema.Org", "@Type":"Jobposting",
  • Expert electronic case agent, adept in multiple state applications
  • Routine collaboration with legal counsel and deliver expert testimony
  • Analyze and assess programs, policies, and operational needs and adapt appropriate adjustments as needed
  • Interpret and apply applicable federal, state and department policies, laws and regulations
  • Partners with child(ren) and parents in the development and utilization of the Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes
  • Provide information and organize material in compliance with laws, regulations, and policies
  • Collaborates with community partners to create systems of support, and liaison between clients
  • Active participant in various aspects of court proceedings
  • Maintains families connections to his or her neighborhood, community, faith, extended family, tribe, school, and friends
  • Promotes, supports, and otherwise maintains a positive and nurturing relationship with the Administrative Office of the Courts
  • Electronic case management with online statewide oversight
  • Cultivate and nurture relationships with community partners
Behavioral Health Counselor II, 12/2015 to 02/2019
Eating Recovery CenterOak Brook, IL,
  • Support the Superintendent with daily operational functions and lead counselor providing complex administrative support
  • Responsible for State and Federal mandates for compliance, fidelity reviews and audits
  • Liaison between multiple state agencies to promote legally sound business processes
  • Oversaw credentialing activities for all employees, contractors and consultants
  • Gathered and analyzed data for studies and reports and made recommendations based on findings
  • Collaborated with members of city staff, public agencies and private organizations to achieve reduction in recidivism
  • Facilitator on e-programming, substance abuse treatment and educational support services
  • Coordination of services for client care and facilitation of available programs that are legally mandated ensuring compliance
  • Trained in substance abuse, co-occurring disorders, International Certification for Drug and Alcohol, CADCII
  • Program facilitator overseeing screening, intake, orientation, assessment, treatment planning, individual and group counseling. Action plan creation and adherence
  • Client education, referral services, mutli-disciplinary collaboration and crisis intervention
  • Provide comprehensive e-case management services, including creating treatment plans and connecting clients and families to appropriate resources
  • Case management and meticulous record keeping to ensure program compliance, quality assurance, documentation and forecasting competency evaluations and performance reviews
Community Response Coordinator, 01/2015 to 12/2015
South Carolina Job BoardColumbia, SC,
  • Lead supervisor under the Executive Director promoting programs and initiatives to staff, volunteers and stakeholders
  • Community engagement outreach and marketing strategies
  • Provided exceptional services including counseling, case management, education and job training to a diverse client base
  • Employed qualified personnel, monitored staff performance and professional development through quality service measurements and educational advancements
  • Trained advocates in crisis intervention and responding to needs of client base promoting support and empowerment
  • Instructor and facilitator for P.O.S.T. requirements
  • Monitored shelter and thrift store budgets to ensure financial objectives were met
  • Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion
  • Adviser to the BOD with regards to performance evaluations, organizational planning and directives towards meeting the operational and strategic goals
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
  • Convened and facilitated work groups
  • Facilitated active juvenile physical and sexual assault investigations with local law enforcement at the Children's Advocacy Center
  • Promoted programs and initiatives through attendance at community events, collaboration with local law enforcement and meetings with stakeholders
  • Applied for and maintained State and Federal grant funding for organizational needs
Law Enforcement Officer, 01/2002 to 01/2014
Plantation Police DepartmentCity, STATE,
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise
  • Domestic Assault Response Team member with enhanced training to effectively respond to DV related crisis
  • Selected and promoted to Detective in the elite Street Crimes Unit. Undercover work, cultivating and developing confidential informants, and lead case agent specialist. Collaboration with State Attorney's Office to ensure effective prosecution
  • Special Weapons and Tactics (S.W.A.T.) Team Member, additional responsibilities included training road patrol division in emergency response scenarios, e.g. active shooter
  • Case agent in the Criminal Investigations Division, conducting investigations in both crimes against property and crimes against persons
  • Compliance officer with CALEA (Commission on Accreditation for Law Enforcement Agencies)
  • Specialized unit analysis, preparation, forecast and submission of detailed budget reports
  • Developed and cultivated strong relationship with court appointed legal counsel
  • Developed and maintained a collaborative relationship with victim services and support centers in addition to training within the department to promote awareness of family violence

Community Police Officer of The Year, Broward County Nominee

Recipient of the Distinguished Performance Award

ASIS Crime Fighting Award

Officer of the Month Award

Joan of Arc Leadership Award

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Resume Overview

School Attended
  • Nova Southeastern University
  • Florida Atlantic University
  • Alcohol And Drug Abuse Board Of Georgia
Job Titles Held:
  • Social Services Specialist III
  • Behavioral Health Counselor II
  • Community Response Coordinator
  • Law Enforcement Officer
  • Master of Science
  • Bachelor of Science
  • Certified Alcohol And Drug Counselor II

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