social services assistant case aide resume example with 11 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Customer Service
  • Organization and Time management
  • MS Office Suite
  • Multitasking abilities
  • Planning and Coordination
  • Data management
Work History
03/2021 to Current
Social Services Assistant-Case Aide State Of Idaho Lava Hot Springs, ID,

• Assists caseworkers with administrative duties including but not limited to case notes, documentation and information gathering
• Gathers information for collateral contacts, input into the agency's electronic data system
• Ensures children in substitute care meet the timelines for medical, dental, mental health and CANS assessment
• Completes funding requests and service requests
• Assist families with completion of required forms and coordination of appointments
• Conducts face to face contacts not to exceed one every 3 months or 4 per year on an assigned case
• Assists with transportation as necessary
• Provides visitation supervision coverage
• Supports the engagement of the client; supports the rapport or the helping relationship with the client and contributes to the comprehensive child and family assessments
• Supports the development of a case plan with the family; casework decision-making; essential casework activities designed to facilitate change; and contributes to the review and evaluation of client progress, serving as liaison between Caseworker and Client

11/2020 to Current
Office Specialist 2 Steel Dynamics, Inc. Pittsboro, IN,

• Support Staff in Child Welfare to ensure the smooth flow of necessary documents to support caseworkers in completing their assignments
• Serves as receptionist, answering phones and directing calls and processing outgoing and incoming mail
• Prepare and process medical requests and payment forms; review medical account transactions to determine action; and maintain and organize filing systems for resolved and pending medical transactions

07/2016 to 04/2017
Buyer Fortisbc Vernon, CA,

• Prepares and administers purchase orders (PO)
• Investigates and develops new supply sources
• Responds to internal and external Inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner
• Performs PO management to include trouble shooting PO issues, invoice reconciliation, investigating PO status, adjusting line items and closing POs.
• Performs PO renewals in accordance with Purchasing & Contracts process and procedure
• Performs contract administration on assigned Blanket and/or Contract POs that are used by multiple departments
• Prepares goods and services solicitations
• Coordinates the solicitation process including pre-solicitation, bid opening and award; to include documenting results for public record; when applicable, prepares agenda items for awarding solicitations
• Follows-up with departments to ensure the supplier meets the terms of the agreement; serves as liaison, if necessary, to resolve disputes.
• Performs PO cost analysis to include PO spend by department and/or vendor
• Drafts and prepares various reports and correspondence
• Maintains a variety of automated and manual records and files

03/2007 to 07/2016
Contracts Assistant City Of Las Vegas City, STATE,

• Responds to public inquiries in a courteous manner; provides information within the area of assignment or forwards more complex or unusual inquiry to appropriate personnel; compiles documents for records requests;
assists suppliers with on-line supplier registration process; resolves complaints in an efficient and timely manner.
• Prepares, assembles and proofreads solicitation documents and related correspondence using standard or customized template documents; ensures the timely distribution of addenda, legal notices and related documents to bidders and contractors.
• Inputs, proofreads and maintains solicitation and contract document clauses and templates in the database for use by Buyers and Contracts Specialists
• Creates and updates entries in the various databases and computer systems; locates files in the various databases and computer systems
• Sets up and maintains electronic and hard copies of public record files
• Prepares spreadsheets and reports to summarize solicitation activities
• Performs internet inquires and other research to assist with data collection for solicitation evaluations
• Schedules conference rooms for meetings; arranges for and sets up recording equipment and telecommunication
equipment for meetings
• Maintains a variety of automated and manual logs, records and files; receives, sorts and distributes incoming and outgoing correspondence and other related materials; performs a variety of record keeping, filing, indexing and other general clerical work
• Review and correct time cards on behalf of the Purchasing and Contracts department for submission to the Payroll department
• Process and reconcile cash and credit card payments for blue print purchases

• Order and maintain office supplies

Expected in 08/2017
Bachelor of Science: Psychology
University of Phoenix - Las Vegas, NV,

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Social Services Assistant-Case Aide
  • Office Specialist 2
  • Buyer
  • Contracts Assistant


  • Bachelor of Science

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