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Social Service Specialist Iii resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Motivated Social Worker experienced in conducting comprehensive assessments, reporting evaluations, collaborating with families and providing ongoing counseling and support. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients and advance change for communities in need. Current LSWAIC license in the State of Washington.

Skills
  • High level of interpersonal skills
  • Case Management
  • Community resource expert
  • Complex problem solving
  • Solution focused
  • Active listening
  • Proficient in EPIC/chart notes
  • Detail oriented
  • Critical Thinking
  • Culturally sensitive
  • Relationship-Building
  • Compassion
  • Analytical skills
Work History
12/2018 to Current
Social Service Specialist III State Of Delaware Newport, DE,
  • Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
  • Performed face-to-face assessments to determine clients functional eligibility and develop person-centered assessments.
  • Provided case management services to clients while working within policy guidelines.
  • Coordinated with social, public and welfare agencies to obtain and provide client information.
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Educated potential participants on available services and processes to engage in program.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
06/2016 to 06/2018
Hospital Social Worker Skagit Regional Health Arlington, WA,
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Organized clinical documentation, treatment plans, and referrals.
  • Prepared all required treatment records and reports.
  • Provided ongoing counseling to help patients deal with conditions and processes.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Coordinated program referrals for community-based resources.
  • Completed biopsychosocial evaluations and needs assessments.
  • Conducted research, gathered information from multiple sources and presented results.
05/2016 to 12/2018
PeaceHealth - PHMG Provider PeaceHealth Medical Group City, STATE,
  • Performed face-to-face assessments to determine clients functional eligibility and develop person-centered assessment.
  • Provide client advocacy, consultation, networking, family support and crisis intervention.
  • Collaborate with hospital stake holders and obtain mental and physical health records to make recommendations and determine appropriate care plans.
  • Provide case management services to clients while working within policy guidelines.
  • Assist clients in accessing services and benefits by providing education and information about community resources.
  • Cultivate positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Educate potential participants on available services and processes to engage in eligible programs.
  • Authorized point of contact for provider contracts, revisions, and provider contract questions.
  • Manage centralized provider employment contract administration, compliance, processes and database management.
  • Responsible for provider contracting models, reimbursement methodologies, & financial analysis.
  • Ongoing collaboration with system legal to establish and maintain.
  • Evaluated performance and policies against metrics.
  • Collected, arranged and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
12/2013 to 05/2016
Provider Recruitment Coordinator PeaceHealth City, STATE,
  • Established and maintained effective communication and working relationships with providers, medical group leaders, network administrators and recruiters.
  • Contributed to development, planning and completion of project initiatives.
  • Recognized by management for providing exceptional customer service.
  • Coordination, communication and tracking of providers' credentialing packets, privileges, enrollment, HR process and other related processes.
  • Confirmed appointments and interviews with all job candidates.
  • Operated and maintained applicant tracking and candidate management systems.
  • Facilitated all new employee orientations to foster positive team attitude.
Education
Expected in 06/2018
Master of Social Work: Social Work
Eastern Washington University - Cheney, WA
GPA:
Expected in 05/2013
Bachelor of Arts: Human Development, Psychology
Washington State University - Pullman, WA
GPA:
  • Graduated magna cum laude
  • Minored in psychology
  • Awarded Outstanding Senior
  • Dean's List 2011-2013

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Resume Overview

School Attended

  • Eastern Washington University
  • Washington State University

Job Titles Held:

  • Social Service Specialist III
  • Hospital Social Worker
  • PeaceHealth - PHMG Provider
  • Provider Recruitment Coordinator

Degrees

  • Master of Social Work
  • Bachelor of Arts

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