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social service specialist 5 court unit supervisor resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Highly skilled and passionate social worker with more than 25 years of social worker experience, including over 10 of those years supervising professional staff. Experience includes program decisions, consults, case reviews and providing guidance to variation of professionals.

Skills
  • Organized
  • Exceptional communicator and leader
  • Analytical thinker
  • Change management Knowledge and experience
  • Knowledge of multiple computer systems
  • Facilitating internal and external meetings
Experience
10/2022 to Current
Social Service Specialist 5 Court Unit Supervisor Dekalb Health Shipshewana, IN,
  • Respond to client, caregiver and community concerns regarding child safety and case planning. Take steps to resolve issues and improve child safety, case planning, staff skills and/or office procedures as necessary
  • Manage, supervise and support five social service specialist court workers.
  • Provide professional leadership and oversight on cases where filing dependency petition is necessary to keep children/youth safe.
  • Review all petitions and court report for quality and accuracy. Provide feedback when required.
  • Positive working relationships with others to include, but not limited to, judges, attorneys, and other stakeholders.
  • Provide guidance and consult on dependency process according to policy and law.. Includes work on implementation of Washington State's House Bill 1227 and ICW requirements for all reason to know cases.
  • Use data to track outcome of child safety to capture areas of improvement and areas that still need improvement.
08/2021 to 10/2022
Areas Administrator of Adoption, Court Unit & Etc. DCYF City, STATE,
  • Provide effective leadership in administration, management, directing, coordinating and supervision of personnel and effective delivery of child welfare outcomes.
  • Leading supervisors, social services specialists, and other administrative staff in accomplishing DCYF’s purpose, which is to keep children and youth safe, safely reduce number of children in need of out-of-home care and strengthen and preserve family connections and their community ties so children can achieve safety, permanency, and wellbeing.
  • Case oversight and quality assurance procedures to ensure that staff are following policy and procedures in making permanency recommendations; correctly utilizing assessment tools and are reaching decisions supported by facts gathered through comprehensive inquiries of children and youth, family, service providers and caregivers.
  • Positive working relationships with others to include, but not limited to, judges, attorneys, and other stakeholders.
  • Respond to client, caregiver and community concerns regarding child safety and case planning. Take steps to resolve issues and improve child safety, case planning, staff skills and/or office procedures as necessary.
  • Use data resources to develop and monitor productivity and progress.
  • Ensure ongoing and annual evaluation of performance of individuals and service units to ensure units and individuals are performing at expected levels.
  • Ensure ongoing monitoring of workload and managing staff schedules in ways that are responsive to workload peaks, client, and caregiver schedules so that overtime costs are minimized.
01/2020 to 07/2021
Adoption and Permanency Program Manager DCYF City, STATE,
  • Supervise three Adoption supervisors, Forms and Records Analyst supervisor, Court Unit supervisor and one Permanency Outcome Facilitator.
  • Regular clinical case consults with supervisors and their direct reports in regards to safety, permanency and well-being of children.
  • Case oversight and quality assurance procedures to ensure that staff are following policy and procedures in making permanency recommendations; correctly utilizing assessment tools and are reaching decisions supported by facts gathered through comprehensive inquiries of children and youth, family, service providers and caregivers.
  • Positive working relationships with other members of management team, judges, attorneys, and other stakeholders.
  • Address administrative staff concerns when required.
  • Use data to track outcome of child safety to capture areas of improvement and areas that still need improvement.
  • Ensure ongoing and annual evaluation of performance of individuals and service units to ensure units and individuals are performing at expected levels.
  • Ensure ongoing monitoring of workload and managing staff schedules in ways that are responsive to workload peaks, client, and caregiver schedules so that overtime costs are minimized.
07/2018 to 12/2019
Supervisor of Safety and Permanency Programs DCYF City, STATE,
  • Assist in managing child welfare program statewide to include but not limited to, intake, investigations, child and family welfare services, permanency, guardianships, and adoptions.
  • Supervise program managers that manage programs regarding child safety, permanency, and well-being of children within Washington's child welfare system.
  • Respond to legislation regarding state policy, current practices within DCYF, and report on any requests made by legislative staff.
  • Work with staff, management, stakeholders, and community partners on understanding state and federal policies. Developed and provided trainings to DCYF staff and management, as well as other stakeholders.
  • Written reports to legislation and federal partners as to ongoing efforts and improvement plans for Washington state, including required data.
  • Provide case consults in several areas of child welfare program.
  • Develop and implement trainings on different child welfare programs.
01/2018 to 06/2018
Social Services Specialist Supervisor DCYF City, STATE,
  • Provided ongoing professional consultation and supervision to 6 Child Family Welfare Service social workers.
  • Ensure caseworkers collaboratively work with families, courts, DCYF social workers and child advocates to offer structures that keep children safe, supportive services and prioritize timely permanency.
  • Provide supervision of ongoing assessment of child safety. Assist in identifying and developing community supports and resources.
  • Provide oversight and supervision on referrals for assessments and resources that respond to identity, cultural, and psycho-emotional needs of children and families.
  • Document case activities and maintain case records within program requirements and agency’s documentation practice to ensure quality of practice and consistency of service delivery to children and families statewide.
  • Use data to track outcome of child safety, permanency and well-being to capture areas of improvement and areas that still need improvement.
02/2017 to 12/2017
Social and Health Program Consultant (temp) DCYF City, STATE,
  • Work with staff in several offices on child safety, permanency, and well-being of children within Washington's child welfare system.
  • Work supervisors and staff on understanding state and federal policies and how to implement policies into practice.
  • Provide case consults and mentor staff in all areas of Child and Family Welfare Services (CFWS) program.
  • Developed and presented trainings centered on federal and state policies.
02/2013 to 01/2017
Social Services Specialist Supervisor DCYF City, STATE,
  • Provided ongoing professional consultation and supervision to 6 Child Family Welfare Service social workers
  • Ensure caseworkers collaboratively work with families, courts, DCYF social workers and child advocates to offer structures that keep children safe, supportive services and prioritize timely permanency
  • Provide supervision of ongoing assessment of risk and child safety. Assist in identifying and developing community supports and resources
  • Provide oversight and supervision on referrals for assessments and resources that respond to identity, cultural, and psycho-emotional needs of children and families.
  • Document case activities and maintain case records within program requirements and agency’s documentation practice to ensure quality of practice and consistency of service delivery to children and families statewide.
  • Use data to track outcome of child safety, permanency and well-being to capture areas of improvement and areas that still need improvement.
06/2000 to 02/2013
Social Services Specialist DCYF City, STATE,
  • Interviewed and evaluated clients, including conducting safety and risk assessments.
  • Testified for dependency related hearings regarding patients' history and present behavior.
  • Referred clients to social services agencies to include substance abuse treatment, mental health services, and other court ordered services.
  • Developed successful engagement with families to build trusting working relationships.
Education and Training
Expected in 12/2017 to to
Master of Social Work:
University of Washington - Seattle, WA,
GPA:
Expected in 01/1998 to to
Bachelor of Social Work:
Pacific Lutheran University - Tacoma, WA,
GPA:
Certifications
  • Social Worker Associate Independent Clinical License. Washington state credential number SC 60848906
  • In the process of obtaining an Advance Social Worker Independent Clinical License

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Resume Overview

School Attended

  • University of Washington
  • Pacific Lutheran University

Job Titles Held:

  • Social Service Specialist 5 Court Unit Supervisor
  • Areas Administrator of Adoption, Court Unit & Etc.
  • Adoption and Permanency Program Manager
  • Supervisor of Safety and Permanency Programs
  • Social Services Specialist Supervisor
  • Social and Health Program Consultant (temp)
  • Social Services Specialist Supervisor
  • Social Services Specialist

Degrees

  • Master of Social Work
  • Bachelor of Social Work

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