social service designee home care coordinator resume example with 20+ years of experience

Jessica Claire
CNA,CMA, Home Care Coord.,Activity Director, SSD
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Caring and skilled [Job Title] passionate about positively impacting programs and helping participants by providing expert support. Familiar with [Area of expertise] and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Team Meetings
  • Customer Satisfaction
  • Operational Efficiency
  • Supporting Daily Living Needs
  • Routine Inspections
  • Employee Training Program
  • Interdepartmental Functions Coordination
  • Employee Recruitment and Hiring
  • Operational Procedures
  • Financial Reporting Coordination
  • Employee Work Scheduling
  • Client Transportation
  • Employee Performance Evaluations
  • Home Visits
  • Home Evaluations
  • Service Quality
  • Customer Experience
  • Home Healthcare
  • Critical Thinking
  • Patient Health Information Access
  • Emotional Support
  • Active Listening
  • Creative Thinking
  • New Hire Training
  • Professional Relationships
  • Therapeutic Activities
  • Patient Care Assessment
  • Organizational Goal Development
Work History
Social Service Designee, Home Care Coordinator, 10/1996 to Current
Azria HealthOmaha, NE,
  • Coordinated referrals and direct support for [Type] clients.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Educated potential participants on available services and processes to engage in program.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Motivated and supervised [Number] [Job title] and [Job title] in delivering quality patient care.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Oversaw day-to-day activities of residents in [Type] facility.
  • Collaborated on program operations and relayed participant feedback for improvements.
  • Spoke with [Type] and [Type] groups to expand community engagement and program outreach.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Communicated with patients, ensuring that medical information was kept private.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
CNA/CMA, 10/1996 to Current
Ga MedgroupMacon, GA,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.
Activity Coordinator, 10/1996 to Current
Valley Vue Care CenterCity, STATE,
  • Maintained and ordered supplies for activities.
  • Planned and oversaw implementation of special [Type] activities and [Type] trips.
  • Developed and implemented themes and activities for children between ages of [Number] and [Number].
  • Conducted clinical observations in classroom and during activities, noting emotional and behavioral health.
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Established vendor relationships to access timely services in support of events.
  • Improved recreational programming based on feedback from customers and employees.
  • Led efforts to conceive, develop and execute thematically aligned entertainment programming.
  • Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
: , Expected in
Iowa Lakes Community College - Spencer, IA,
High School Diploma: , Expected in 05/1993
Alma Hight School - Alma, WI,
  • Received Diploma

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Resume Overview

School Attended

  • Iowa Lakes Community College
  • Alma Hight School

Job Titles Held:

  • Social Service Designee, Home Care Coordinator
  • Activity Coordinator


  • High School Diploma

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