social media specialist resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seeking to cultivate and grow innate abilities to connect and influence others through authentic and dynamic expression, while supporting and assisting brands to grow. Known for being highly intuitive and analytical of the human experience.

  • Social Media Content Creation
  • Online Content Development
  • Social Media Engagement
  • Visual Storytelling
  • Dependable and Cooperative
  • Influential and Persuasive
  • Adaptability and Flexibility
  • Organization and Prioritization
Work History
07/2021 to Current Social Media, Copywriter Specialist 1-800-Flowers.Com, Inc. | Miami, FL,
  • Increased customer engagement through social media.
  • Maintained company's social media presence by posting messages, answering posts and monitoring responses.
  • Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
  • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
  • Posted new content for products and services when managing marketing and release calendars.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Utilized content management system to post images and videos of company products online.
  • Obtained, attributed, and wrote compelling captions and other text for photos, video, and other graphics for both print and online use.
  • Generated interest for new and upcoming product and service releases by managing social media accounts.
  • Assessed content and tone for consistency to optimize social media accounts.
  • Wrote succinct, accurate, intelligent, and creative copy to drive traffic to brand websites.
  • Proofread online news items and assemble monthly e-newsletters.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Managed company Facebook, Twitter, Instagram and LinkedIn social media platforms to promote brand and foster public engagement.
  • Used Canva for creation of content, photo manipulation and publication design.
  • Devised content calendar and created social media content across multiple platforms.
07/2021 to Current Real Estate Assistant Aldi | Magnolia, TX,
  • Coordinated appointments to show marketed properties.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Kept contacts organized with Microsoft excel and Apple Numbers system to maintain readiness for future mailings
  • Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
10/2016 to 06/2021 Instructional Assistant Andover Public Schools | Andover, MA,
  • Supported student learning objectives through personalized and small group assistance.
  • Provided support to help students with special needs learn and grow.
  • Provided support during classes, group lessons and classroom activities.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Administered and graded homework assignments and tests.
  • Prepared reports and maintained administrative records.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
02/2012 to 09/2016 Mortgage Processor/Front Office Manager Company Name | City, State,
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Prepared file for final clear-to-close by branch management.
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Set up and completed loan submission packages.
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Communicated with originator and applicant concerning progress of loan file.
10/2002 to 06/2022 Domestic Goddess Company Name | City, State,
  • Paid bills from designated funds and kept bookkeeping account details for reference.
  • Inspected utilities and appliances to detect possible issues requiring repair.
  • Coordinated and executed schedules for Mortgage Broker husband, elite competitive dancer and competitive soccer player.
  • Kept a tidy, clean and safe home
  • Cultivated and created all family outings, traditions and core memories.
  • Instilled Cultural pride and exposure to varied experiences to develop a respect for humanity.
  • Volunteered my time, energy and resources to school and music programs.
  • Practice Holistic methods to combat stress and promote healthy living from inside out.
  • Created and maintained safe and nurturing environment for children.
Expected in 06/1999 to to High School Diploma | Orange High School, Orange, CA GPA:
  • Honoree of English
  • Honoree of Creative Writing
  • Honor Roll 1995-1999
  • BSU Member
  • MeCha Member
  • Elected to Secretary for ASB in 1999
  • Extracurricular Activities: volleyball

Expected in 06/1999 to to High School Diploma | Orange High School, Orange, CA GPA:
  • Honoree of English
  • Honoree of Creative Writing
  • Honor Roll 1995-1999
  • BSU Member
  • MeCha Member
  • Elected to Secretary for ASB in 1999
  • Extracurricular Activities: volleyball

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Resume Overview

School Attended

  • Orange High School
  • Orange High School

Job Titles Held:

  • Social Media, Copywriter Specialist
  • Real Estate Assistant
  • Instructional Assistant
  • Mortgage Processor/Front Office Manager
  • Domestic Goddess


  • High School Diploma
  • High School Diploma

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