Social Media Marketing Analyst Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Detail-focused Data Analyst with over Nine (9) years extensive experience in Data Analysis, Data Extraction, Data Manipulation, Research and Reporting in different Visualization formats and from various sources. Comprehensive knowledge in social media analysis, process validation and business needs analysis. Proven ability to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

  • Excellent knowledge and usage of reporting tools such as Tableau, Power BI, SAS and Micro Strategy, SQL.
  • Great understanding of SDLC methodologies such as Waterfall and Agile (specifically SCRUM).
  • Utilized business intelligence tools to include OLAP (Online Analytical processing), data warehousing, reporting, querying tools and excel.
  • Experience in Data Analysis and ETL techniques for loading enormous amounts of data.
  • Experience in Data Munging (data scrubbing and cleansing).
  • Performed Data Modeling, Data Migration, consolidate and harmonized data.
  • Self-motivated individual with strong communication skills, great attention to details and the ability to work under pressure.
  • Exceptional organizational and time management skills and the ability to work independently.
  • Excellent team player with demonstrated experience of working collaboratively with all levels of staff to ensure successful implementation of assignments.
  • I Possess strong computer and office administration skills with a vast knowledge of Windows and Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Visio), QuickBooks and AS/400.
  • Documentation, OLAP, Statistical analysis
  • Erwin, Operating Systems, Tables
Work History
05/2019 to Current Social Media Marketing Analyst Ucla Health | Los Angeles, CA,
  • Analyzing user engagement
  • Identifying habits of online customers and suggesting ways to reach a broader audience
  • Coordinating with the Social Media Manager and the Marketing department to design advertising campaigns
  • Ensuring timely responses to customers and followers’ queries and comments
  • Advising other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)
  • Researching how emerging social networks and features can benefit my employer
  • Providing constructive criticism to content creators to help them make improvements
01/2016 to 05/2019 Electronic Technician Ati Metals | Natrona Heights, PA,
  • Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
  • Worked safely and efficiently by following proper LOTO procedure and using proper PPE for every task and make repairs as quick as possible to minimize downtime for customers.
  • Set up all communications between equipment and software.
  • Performed regular and scheduled maintenance on hydraulic fracturing and cementing equipment and regular function testing to ensure the equipment is working properly.
  • Regularly calibrate electronic equipment such as radioactive densometers, flowmeters, electric actuators/motors, pressure and temperature transducers, level sensors, Intelliscan sensor, micro controller etc to ensure proper and accurate reading.
  • Carried out approved modifications and upgrade on equipment software and hardware.
  • Worked with parts department to order necessary parts and work with mechanics to determine causes of electromechanical malfunctions and how to fix the problems.
  • Installed, repair and troubleshoot sensors and associated hardware/software on all oilfield equipment.
  • Installed, diagnose and troubleshoot both wired and wireless radio and also cell boosters.
  • Installed and programmed wired and wireless radio.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
  • Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
  • Input daily job information and equipment issues.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Conducted semi-routine electronic testing, chronicled data and provided detailed reports to engineering team.
  • Identified specific cables, connectors, fuses, circuit breakers and other electrical devices required for installation of monitoring systems and weapons detection systems.
  • Monitored multiple databases to keep track of all company inventory.
  • Listened closely to radio and received approximately 10 calls daily on equipment failure.
01/2015 to 01/2016 Social Media Evaluator Appen | City, STATE,
  • Analyzed and reported social media and online marketing campaign results.
  • Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
  • Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs
  • Analyzed social media post metrics
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Expected in 08/2017 Bachelor of Science | Mechanical Engineering Texas Tech University, Lubbock, TX GPA:

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Resume Overview

School Attended
  • Texas Tech University
Job Titles Held:
  • Social Media Marketing Analyst
  • Electronic Technician
  • Social Media Evaluator
  • Bachelor of Science