social media manager virtual assistant resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Specializes in high quality customer service, efficient work ethics, product sales & management, organization of merchandise and promotions, clear communication, managing social media along side additional personal tasks and information, and preforming well in a high stress environment.
Skills
Client interaction
Online marketing and advertising
Account management
Industry trend understanding
Marketing tools
Strategic networking
Experience
05/2021 to CurrentSocial Media Manager /Virtual AssistantBreckenridge Grand Vacations | Breckenridge, CO,
Developed and implemented strategic social media marketing plans.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
Utilized platforms such as Twitter and Facebook to promote products, services and content.
Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
Analyzed market data to determine and target key audience or segments.
Supported sales process by engaging appropriately when responding to online audience inquires and posted comments.
Served as main point of contact for clients, answering questions and responding to messages.
Monitored client accounts for questions and feedback to provide exceptional experience for customers.
Tracked website analytics and reported findings to clients.
Monitored metrics such as redirects, click and bounce rates and other KPIs to proactively optimize campaigns.
03/2020 to CurrentBeauty & Wellness Consultant Acco Engineering Systems | El Segundo, CA,
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Organized store by returning all merchandise to its proper place and restocked displays.
Greeted [Number] clients per day upon arrival and demonstrated proper use of skincare and makeup products.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Escorted customers to products and pointed out complementary items to boost store sales.
Recommended optimal merchandise based on customer needs and desires.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
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