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social media manager sales associate resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced Marketing Management student with over five years of experience in Marketing/social media. Detail- oriented with extensive knowledge of Marketing and Leadership roles. Driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Marketing
  • Excellent customer service
  • Leadership
  • Excellent Time and Organizational skills
  • Excel, Word, and Powerpoint
  • Teamwork
  • Retail Marketing
  • Brand-building strategies
  • Goal planning
  • Networking and relationship
  • Online marketing strategies
  • Market Research
  • Social Media
  • Social Media Strategy
  • Performance improvement
  • Excel spreadsheets/pivot tables
  • Marketing Techniques
  • Event planning and execution
  • Project planning
  • Graphic design proficiency
  • Social media management
  • Marketing strategy
  • Project coordination
  • Recruitment planning
  • Strategic planning
  • Digital marketing
  • Social media marketing
  • Content generation
  • Brand development
  • Social media trends
  • Supervision & leadership
  • Microsoft Office
  • Planning & organizing
  • Critical thinking
  • Sales and marketing
  • Strategy development
  • Content management
  • Marketed Products
  • Marketing Events
  • Consultive Sales
Education and Training
University of Alabama Birmingham, AL, Expected in 12/2022 Bachelor of Science : Marketing, Marketing Management, MarketingManagement - GPA :
  • Completed coursework in Marketing Analytics, Professional selling, Strategic Marketing and International Marketing.
  • Additional Coursework in Integrated Marketing, Social Media Marketing, and Operations Management,
  • Member of Phi Gamma Delta
Experience
Charlotte County, Fl - Social Media Manager/Sales Associate
Port Charlotte, FL, 11/2022 - Current
  • Worked with creative teams to deliver productive marketing campaigns.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Developed trusting relationships with customers by making personal connections.
  • Generated and maintained social media profiles across social media platforms by performing copywriting, posting, reporting and responding tasks.
  • Grew social media following to promote company content and business and monitored return on investment of social media efforts and expenses.
  • Networked and researched to stay current with best practices, trends, topics, strategies, industry standards and regulations related to social media.
  • Published social media ads on variety of social outlets, liked content from partner brands, partnered with influencers and addressed social complaints, questions and leads.
  • Worked closely with internal teams and platform reps to optimize campaigns and positively impact campaign performance based on client-specific key performance indicators.
  • Developed social media content and scheduled posts to coincide with target audience usage.
  • Wrote social media content to increase engagement with customers.
  • Developed and implemented strategic social media marketing plans.
Hickman Mills C-1 School District - Public Relations Manager
Kansas City, MO, 07/2019 - 12/2022
  • Researched and compiled information for presentations and special projects
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures
  • Assisted coordination of meeting logistics, organizing materials and taking notes to track discussions and new implementation plans
  • Stayed updated with latest marketing concepts and techniques
  • Collaborated with team members to help expand marketing channels
  • Performed market analysis and researched latest trends
  • Maintained expert-level skills in digital platforms such as Instagram and Twitter platforms
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals
  • Represented the company's policies and guidelines to implement excellent customer service and support
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Contributed ideas during strategic and conceptual brainstorming sessions.
  • Developed and implemented strategic social media marketing plans.
  • Oversaw strategic event planning, executive presentation materials and visual presentations.
  • Managed crisis communications and emergency response strategies and implementation.
  • Planned, managed and prepared public relations department budget.
  • Collaborated cross-functionally to develop story angles, thought leadership and programs to achieve maximum media exposure.
Slickdeals - Administrative Intern
Los Angeles, CA, 01/2022 - 05/2022
  • Helped finance staff coordinate budget preparation, review and approval and mastered key accounting principles.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Generated office correspondence and reports.
  • Oversaw company database and verified accurate updates and proper file management.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Provided help to mail room staff by sorting incoming mail and distributing to appropriate employees.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Responded to inquiries via email, telephone and social media platforms.
  • Assisted with special projects supporting sales and marketing campaigns.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
UAB Recreation Center - Social Media Marketing Intern
City, STATE, 07/2020 - 12/2020
  • Focused on growing social media presence through engaging content and using data and customer insights to guide process.
  • Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
  • Suggested improvements to enhance customer experience on social platforms and internal processes.
  • Utilized Twitter and Facebook to promote products, services and content.
  • Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
  • Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
  • Identified and communicated with influencers to drive posts about company's brand and products.
  • Communicated clearly and concisely, both orally and in writing.
  • Monitored and participated in online conversation to build brand visibility.
  • Examined analytics to gauge success of campaigns.
  • Engaged with and responded to online audience through relevant comments.
Certifications
  • Digital Marketing Certified from HubSpot Academy
  • Content Marketing Certified from HubSpot Academy
  • Social Marketing Certified from Hootsuite Academy
Activities and Honors
  • Phi Gamma Delta, Fraternity
  • Public Relations Manager
  • Recruitment chairman
  • Social Chairman
  • Scholarship Chairman

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Resume Overview

School Attended

  • University of Alabama

Job Titles Held:

  • Social Media Manager/Sales Associate
  • Public Relations Manager
  • Administrative Intern
  • Social Media Marketing Intern

Degrees

  • Bachelor of Science

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