social media manager resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

College Graduate with experience in quality assurance, multilingual customer service, web design, and programming. Ready to take on increased responsibilities leading to career growth and progression. Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of quality control and technology and training in programming. Motivated to learn, grow and excel.

  • Microsoft Word, Excel, Power Point, Access, Outlook, Adobe Dreamweaver & Photoshop
  • Operating Systems: Windows 2000, Windows XP, Windows Vista, Windows 7 and Windows 10, Macintosh
  • HTML
  • Operating Systems
  • PHP
  • Programming
  • Quality Management
  • Fluent in Spanish
  • Spreadsheets
  • Troubleshooting
  • Content Management
  • Social Media Platforms
  • Web Development
  • Staff Management
Work History
Social Media Manager, 04/2020 - Current
Ally Shoreview, MN,
  • Analyze and report social media presence, engagement, and effectiveness on all platforms
  • Engage in interactions with clients, and fans.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
  • Used photoshop to create and print marketing materials, including product reviews, press releases and ads.
Quality Assurance Supervisor, 04/2015 - Current
Geodis Groveport, OH,
  • I plan and direct activities concerned with development, application, and maintenance of quality standards for electro-mechanical equipment in the entertainment industry processes, materials and products.
  • Develop and initiate standards and methods for inspection, testing, and evaluation.
  • Supervise two inspectors during process inspection, final inspection, testing and troubleshooting of subassemblies and equipments.
  • Write procedures and quality plans for the company’s Quality Management System.
  • Implemented a system that makes it easier to keep track of sales orders and work orders which makes the day to day tasks go smooth and with less congestion.
  • Manage the nonconformance database using spreadsheets which keeps track of all product defects, such as parts from manufacturers and in-house custom build product defects.
  • Manage the troubleshooting manuals for all in house products.
  • Studied and educated end-users on various uses of hardware and how to optimize general use.
  • Operated equipment to prepare both power distribution and hoist controllers for shipment while observing the units to guarantee quality.
  • Replaced malfunctioning equipment and tools to minimize workflow disruptions and optimize operations.
  • Identified and tracked defects during audits to resolve problems by completing additional tests.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Monitored testing processes, including test development and user acceptance testing.
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Kept inspection journals and daily summary logs as required.
  • Performed standard inspection of first article, first pallet and random sampling inspection to ISO 9000 standards.
Quality Assurance Inspector, 05/2014 - 04/2015
Ducommun Incorporated El Mirage, CA,
  • Responsible for checking parts at receiving inspection station, inspection of subassemblies during process inspection and during Final/Testing of products.
  • Running tests on electromechanical equipments for the entertainment industries, noticing defects, updating defect databases, analyzing products, and separating defect products.
  • Recommended changes to assembly and production lines based on repeat product issues.
  • Compared colors, shapes, textures, and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
  • Studied product blueprints before performing inspections.
  • Kept detailed records of quality and imperfect products.
  • Completed and processed paperwork and reports outlining proper and improper operations.
  • Informed management of concerns with production operations, including fabrication, engraving and engineering problems.
Quality Assurance Analyst, 06/2012 - 05/2014
Caterpillar Triadelphia, WV,
  • Service client requests to create and maintain webpages uniquely designed to meet their business needs.
  • Tasked with back-end web design work requiring an understanding of HTML and PHP.
  • Proactively apply programming skills to best achieve desired results, including researching and self-learning other available resources such as Adobe Dreamweaver and Photoshop software.
  • Entrusted to work independently and meet tight deadlines under minimal supervision.
Bachelor of Science: Computer Information Systems, Expected in
Lehman College of the City University of New York - Bronx, NY
Status -

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Resume Overview

School Attended

  • Lehman College of the City University of New York

Job Titles Held:

  • Social Media Manager
  • Quality Assurance Supervisor
  • Quality Assurance Inspector
  • Quality Assurance Analyst


  • Bachelor of Science

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