Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking worthy opportunities to expand skills while facilitating company growth.
Skills
Detail-Oriented
Complex Problem Solving
Verbal and Written Communication
Marketing Strategy Development
Service Promotion
Brand Development
Brand Messaging
Social Media Strategy
Marketing and Advertising
Calendar Management
Social Media Campaigns
Microsoft Office
Customer Buying Habits
Conflict Resolution
Decision Making
Content Curation
Budget Forecasting
Time Management
Performance Evaluations
Creative Thinking
Organization and Attention to Detail
Communication and Cooperation
Caring and Responsible
Infant Care and Feeding
Coordination and Teamwork
Safety Monitoring and Management
Observing and Monitoring Behavior
Social and Emotional Development
Organizational and Planning Skills
Enthusiasm for Students and Teaching
Class Reading
Clear and Direct Communication
Computer Proficiency
Positive Attitude and Energetic
Meal and Snack Service
No Child Left Behind Requirement
Personal Hygiene Assistance
Documentation and Reporting
Cleaning and Sanitizing
Feeding and Watering
Problem Solving
Critical Thinking
Animal Behavior Education
Food Intake Monitoring
Housekeeping Duties
Medication Administration
Experience
06/2021 to 09/2021
Social Media DirectorCitizens Financial Group, Inc. – Chesterland, OH,
Facilitated remarkable improvements on different platforms, including expanding follower numbers, growing click-through rates and increasing engagement.
Created strategic plans for the PressBar platform to maximize reach and effectiveness of implemented content.
Put together customized client strategies to meet unique goals, maintain branding and reach target customers.
Collaborated with artists, photographers and production team members to put together high-quality content.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Increased revenue by 13% through social postings.
Wrote social media content to increase engagement with customers.
Created social media marketing strategies and oversaw management of accounts.
Tracked and analyzed social media and online marketing initiatives.
Posted new content for products and services when managing marketing and release calendars.
Generated interest for new and upcoming product and service releases by managing social media accounts.
Corresponded with social media clients to utilize positive feedback and posts to better promote brand.
Wrote and uploaded blog posts and articles to drive traffic to client sites.
Developed social media content and scheduled posts to coincide with target audience usage.
06/2021 to 09/2021
Customer Service AssociateThe Hertz Corporation – Mesa, AZ,
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Upheld strict quality control policies and procedures during customer interactions.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Shared detailed information regarding options to help customers make decisions.
Consulted with customers regarding needs and addressed concerns.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Handled payment processing and provided customers with receipts and proper bills and change.
Worked with office manager to attain operational goals.
Greeted customers and responded to informational requests.
Greeted customers promptly and responded to questions.
Maintained work area in clean and neat manner.
Counted and balanced cashier drawers.
04/2021 to Current
Pet Sitter/House SitterNorth Country Academy – Pembroke Pines, FL,
Fed, watered, walked and exercised dogs or other pets.
Collected mail and packages for homeowners and stored in secure location.
Used strong verbal and written communication skills to convey messages by phone, email or text to homeowners.
Turned on lights at dusk and locked all first floor doors and windows upon leaving.
Communicated with clients by sending updates and photos.
Checked home's windows and doors for secured and locked entry points.
Maintained yard by watering plants and trimming hedges.
Completed regular household maintenance and chores, including changing light bulbs and moving trash bins to curb.
Reported concerns directly to homeowners via phone or text.
Checked mail, shopped for groceries and handled bill payments.
04/2021 to 05/2021
Daycare Assistant TeacherLegacy Academy – City, STATE,
Maintained safe, educational environment for students during learning and free play time.
Led instruction for small groups of children.
Assembled instructional materials for children's projects and play-time.
Supervised children and participated with children in activities.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Wiped down desks and gave students hand sanitizer to avoid germ spread.
Enhanced student learning by teaching foundational skills such as letter, number and color recognition.
Read aloud and played alphabet games to encourage early literacy.
Observed children to record development.
Respected cultural and familial backgrounds of different children with personalized approach to childcare.
Encouraged students to interact positively and calmly solve disputes.
Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
Kept class space organized, clean and learning-focused for optimal student development.
Education and Training
Expected in 05/2019
High School Diploma: Archer High School - Lawrenceville, GA, GPA:
Expected in
Associate of Arts: Interiors Gwinnett Technical College - Lawrenceville, GA GPA:
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