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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seasoned Director and Team Leader offering over 3 years of experience in progressive and accomplished supervisory roles. Focused and skilled at employee oversight, mentoring and driving continuous improvements. Recognized for high levels of production and quality. Maintains workplace culture consistent with organization's mission and values.

Skills
  • Staff Development
  • People Development
  • Team supervision
  • Quality Improvement
  • Coordination
  • Conflict resolution
  • Quality management care team member
  • Leadership & Training development
  • Performance reporting
  • Social media content writing
  • Graphic and Media Design
  • Staff development
  • Content development
  • Marketing campaign management
  • Event planning and execution
  • Online marketing and advertising
  • Fluent in Spanish
  • Microsoft Office (Word, Excel, PowerPoint)
  • Cash Management
Experience
12/2020 to Current
Social Media Director Citizens Financial Group, Inc. Hampton, NH,
  • Managed a media team consisting of photographers, videographers and graphic designers.
  • Created strategic plan for social media platform operations to maximize reach and effectiveness of implemented content.
  • Facilitated remarkable improvements on different platforms, including expanding follower numbers, growing click-through rates and increasing engagement.
  • Collaborated with artists, photographers and production team members to put together high-quality content.
  • Improved short- and long-term digital marketing strategies.
  • Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
07/2018 to 12/2020
Social Media Manager Andreessen Horowitz New York, NY,
  • Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
  • Generated digital image files for use in digital and traditional printing.
  • Designed new, on-brand visual elements focusing on concept and messaging.
  • Utilized editing and photography tools to enhance storytelling.
  • Established a team of 5 creatives consisting of photographers, videographers, and graphic designers.
  • Defined and established goals to overcome identified business challenges related to customer retention, brand awareness, sales, online presence or reputation and visitor traffic.
  • Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Improved short- and long-term digital marketing strategies.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Submitted design ideas to plan projects with customers and managers.
  • Created beautiful, interactive print-ready graphics for licensed products to sell in retail stores and outlets.
  • Developed and implemented strategic, social media marketing plan.
  • Planned, produced and edited video projects to maximize engagement.
  • Monitored website and social media traffic.
  • Curated content for social media platforms, including Instagram, Youtube and Facebook.
  • Posted useful, creative and timely content on social media, blog and website.
  • Performed all aspects of post-production, including sound design, sequence selection and compression.
  • Communicated effectively with team members and internal stakeholders to promote smooth project operations and on-time delivery.
07/2018 to 09/2020
Worship Pastor American Advanced Management, Inc Sebastopol, CA,
  • Manage over 20 members and schedules.
  • Managed audio-visual support for multiple weekly services.
  • Recruited, equipped and motivated band members for professional accompaniment.
  • Planned worship schedules and sequences of events to keep members engaged and active.
  • Improved choir and praise team performance by directing regular rehearsals.
  • Implemented special programs for holiday and church events.
  • Brought in and managed volunteers to fill ranks of choirs and morning worship teams.
  • Chose songs and organized materials for every worship service.
  • Visited, counseled and prayed with church members to provide pastoral care.
  • Brought attention to youth ministry contributions through congregational awareness initiatives.
05/2016 to 05/2017
Marketing Specialist/Intern Deldi Ortegon Real Estate Team City, STATE,
  • Coordinated weekly Open Houses.
  • Helped generate and compile new leads for potential client growth.
  • Assisted staff with office tasks such as filing paperwork and updating account information.
  • Spoke to over 100 potential clients on a weekly basis.
  • Answered phone calls and emails to answer customer inquiries and questions.
  • Assisted coordination of meeting logistics, organizing materials and taking notes to track discussions and new implementation plans.
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers.
  • Coordinated sales listings through each stage and tracked completion for broker.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Advised prospective clients on current market activities.
  • Scheduled home viewings with potential buyers.
  • Maintained database of prospective customers.
08/2015 to 06/2016
Administrative Assistant Oral Roberts University City, STATE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed recruiting and screening processes for potential participants.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Cultivated lasting partnerships with local hiring agencies, resulting in increased productivity.
  • Planned and executed recruitment events to bring in area candidates.
  • Worked with team to continuously improve career and placement opportunities for students.
  • Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 05/2019
Bachelor of Science: International Business
Oral Roberts University - Tulsa, OK,
GPA:
Websites, Portfolios, Profiles
  • https://elcreativoJessica.com/

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Resume Overview

School Attended

  • Oral Roberts University

Job Titles Held:

  • Social Media Director
  • Social Media Manager
  • Worship Pastor
  • Marketing Specialist/Intern
  • Administrative Assistant

Degrees

  • Bachelor of Science

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