social media communications specialist resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Seasoned Media Strategist offering 5 years of experience in Marketing, Real Estate and Data tracking Services. Passionate about combining strategy and creativity, driving new opportunities and building professional relationships. Ready to offer 5+ years of experience to new role dedicated to achieving exceptional results. Well-versed in tracking market trends and capitalizing on opportunities
Strong knowledge and understanding of all aspects of digital advertising, email marketing, and consumer lifecycles
Managing a lead the 20+ team through transactions
Detect untapped opportunities in social and digital media to leverage customer acquisition and brand awareness.
Creating and Utilizing automated workflows to help provide an effective customer lifecycle. Create and execute customer account based marketing strategies and campaigns.
Cultivating and fostering trust relationships with diverse clients while ascertaining their needs to locate and secure the most appropriate properties
Negotiating contracts and review all legal disclosures prior and formed relationships and engender trust with cross-functional partners
DATA SPECIALIST, 09/2018 - 04/2021 Ascension Health – Kyle, TX,
Measured and significantly improved client ad KPIs by comparing ad performance and suggesting networks and ideal times to test ad performance.
Onboarded, trained, and motivated new staff to ensure that processes were being completed correctly and on time
Liaised with multiple departments and cross-functional teams to ensure all members were aligned with client strategies
DIGITAL MEDIA ASSOCIATE, 09/2017 - 05/2018 Hachette Book Group Usa – Albany, NY,
Increased engagement by over 48% by implementing email marketing tactics and refreshing weekly newsletters
Spearheaded all brand awareness and maintaining a positive online reputation for Miami Under 40's entire online presence to over 1000+ members
Facilitated large-scale promotional campaigns cross-functionally with operations, marketing, and sales teams
Formulated a content calendar to manage content and plan specific, timely marketing campaigns through content scheduling platforms like Later, Hootsuite, and Buffer
Piloted the discovery phase process and identified the best influencers for each campaign based on the goals and overall strategy provided.
Organized and hosted online and inperson events for our members
MANAGER, 07/2015 - 09/2017 Kpmg – Walnut Creek, CA,
Guided, Motivated and Lead 20+ staff members on methods for improving sales and communication skills in order successfully servicing clients. Landing us in the top 20 stores out of 850+ nationwide.
Enhanced team member performance through use of strategic and tactical approaches, creating community culture, motivational coaching and consistent training.
Hired new staff, assigned tasks to associates to fit skill levels and maximize team performance.
Education and Training
Bachelor of Science: Organizational Communication, Expected in 01/2018 - Florida International University - Miami, FL, GPA: Status -
Fall, 2017 - Dean's List
FIU BBC Student Government Director of Lectures: Created a three-part lecture series highlighting the College of Communications and Journalism and the College
Participated in AIESEC @ FIU (Marketing Assistant),Distributive Education Clubs of America (DECA) and Black Student Union (BSU)
Indonesian Studies Abroad on Organizational Communications
Additional Coursework in Intrapersonal communication, Psychology, Conflict Resolution, Marketing Analytics,Social Media & Globalization, Consumer Behavior, Persuasion
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