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slot supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Informed Slot Assistant Manager effective at monitoring casino facilities for issues and to keep areas clean and organized. Successful at providing clear, concise directions to employees and maintaining positive rapport with slot players. Maintaining Intrum Slot Coordinator position with gaming industry standards.

Skills
  • Slot department management
  • Team building
  • Communication
  • Critical thinking
  • Team management
  • Friendly, positive attitude
  • Working collaboratively
  • Customer service
Experience
Slot Supervisor, 04/2009 to 06/2021
Jamul CasinoJamul, CA,
  • Worked with slot technicians to pay out jackpots.
  • Monitored activity throughout casino floor and solved any Issues that occurred.
  • Performed minor repairs or made adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Answered patron questions about gaming machine functionality and explained how to properly use devices.
  • Addressed complaints quickly by actively listening to concerns and applying effective issue resolution skills to come up with creative and mutually satisfactory solutions.
  • Monitored payment of hand-delivered jackpots to verify promptness.
  • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
  • Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards, notifying security staff of suspected cheating.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recorded specific details of malfunctioning machines and filed operational reports to obtain necessary maintenance and repair services.
Electronics Technician, 08/1994 to 03/2009
Advanced Testing LaboratoryKansas City, KS,
  • Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.
  • Evaluated and tested [Brand] products using measurement and diagnostic devices to adjust, test and repair equipment.
  • Prototyped circuits and rework soldering on various circuit boards and other components.
  • Executed excellent ability to read and interpret blueprints and schematics.
  • Rebuilt and repaired printed circuit boards.
  • Analyzed production drawings, interpreted schematics and followed detailed work instructions to accurately assemble [Type] equipment.
  • Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
  • Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
  • Completed inspections and diagnostic procedures to identify problems and optimal resolutions.
Radio Man 2nd Class (E-5) , 08/1980 to 10/1990
United States Coast GaurdCity, STATE,
  • Operated HF/VHF radio, computer and telephone communication equipment and received, copied and delivered air traffic control messages, clearances and advisories.
  • Managed and routed air-to-ground and ground-to-air traffic, radio messages and communications for dispatchers, pilots, air traffic controllers and other authorized agents.
  • Executed maintenance checks and services for United States Coast Guard Units on assigned radio communications equipment, allowing soldiers to track and direct troop movements effectively.
  • Applied problem-solving skills to diagnosing and remedying operational faults in transmission systems.
  • Set up and tuned radio equipment, including antennas and power sources to handle field communication needs.
  • Established and maintained clear and secure contact with field personnel and specific locations.
  • Updated frequencies and cryptographic codes, maintaining currency on required protocols.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed intelligence collection procedures and priorities to safeguard classified and sensitive material.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
: Electronics Technology, Expected in to Minnesota State Community And Technical College - Wadena, MN,
GPA:
: Radio Operations And Leadership Training, Expected in 1981 to Radioman A School - Petaluma, CA,
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve completion of all gaming projects, earning recognition from upper management.

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Resume Overview

School Attended

  • Minnesota State Community And Technical College
  • Radioman A School

Job Titles Held:

  • Slot Supervisor
  • Electronics Technician
  • Radio Man 2nd Class (E-5)

Degrees

  • Some College (No Degree)

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