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slot attendant slot supervisor resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I am a hard working person with many skills i have worked as a Slot Attendant supervisor which has taught me to be skilled at promoting casino amenities and building customer loyalty through exceptional service. Reputation for accurately handling money and updating computer accounts. Delivers excellent guest service and builds casino loyalty. Dedicated customer service representative knowledgeable about diagnosing technical problems and servicing slot machines. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. I also was a Paraprofessional offering 4 years in Elementary classrooms. Motivated to help children develop, learn and flourish. Strong background in child psychology and development, as well as expertise in classroom and crisis management. Finally worked as an Assistant manager for a shoe company which taught me to be an adaptable team leader with 3 years experience, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Creating loyalty accounts
  • Troubleshooting systems
  • Accurate money handling
  • Currency exchange
  • Jackpot payment management
  • Activity monitoring
  • Compassion
  • Leadership
  • Conflict resolution
  • Bilingual
  • Management
  • Leadership Skills
  • Reliable
  • Computer Skills
  • Attention to Detail
Work History
Slot Attendant/Slot Supervisor, 01/2019 - Current
Massage Envy Savage, MN,
  • Repaired problems and maintained machines in good working order.
  • Connected with guests on personal level to build loyalty.
  • Dispensed machine payouts and provided change for players.
  • Trained, supervised and evaluated workers.
  • Advised security guards to accompany patrons with large slot payouts to rooms or vehicles.
  • Contacted security department to discuss potential or confirmed illegal activities and cheating.
  • Performed paperwork required for monetary transactions.
  • Monitored functioning of slot machine coin dispensers and filled coin hoppers when necessary.
  • Responded to patron questions about functions of slot machines and explained how to use devices.
  • Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
  • Handled currency conversions into correct combinations of bills and coins to serve casino patron needs.
  • Patrolled slot machine areas to identify patrons not complying with gaming rules and resolve concerns through prompt correction or removal.
  • Listened effectively and used issue resolution skills to efficiently handle all guest complaints and promote brand loyalty.
  • Set up new loyalty memberships and updated existing accounts.
  • Troubleshot machine malfunctions and diagnosed root causes.
Assistant Manager, 01/2016 - 05/2018
East Baton Rouge Parish School Board Baton Rouge, LA,
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored security and handled incidents calmly.
  • Mentored 6-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
Paraprofessional, 08/2016 - 03/2018
Linn Elementary City, STATE,
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Planned and executed activities to promote Writing, reading and math development.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Maintained safety and security of all youth under care.
  • Organized activities to promote students' social, physical and emotional development.
  • Taught average of 6 students per class.
  • Implemented practice exercises and used repetition, which enabled students to grasp new concepts quickly.
  • Assisted and mentored students in groups of up to 6 by reviewing lesson teachings.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Monitored students on field trips by overseeing various tasks, including roll call and group movement to keep youths safe in public settings.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Led reading and arts and crafts lessons.
  • Facilitated group sessions and provided one-on-one support.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Reported on student progress, behavior and social skills to parents.
  • Graded tests and papers and recorded grades for teaching staff.
  • Organized and guided activities for students, including skills practice, research and memorization tasks.
Languages
Spanish :
Native or Bilingual:
Negotiated :
:
Education
Cosmetology Certificate : Cosmetology , Expected in 05/2018
-
Dodge City Community College - Dodge City, KS
GPA:
Status -
High School Diploma: , Expected in 05/2016
-
Dodge City High School - Dodge City, KS
GPA:
Status -

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Resume Overview

School Attended

  • Dodge City Community College
  • Dodge City High School

Job Titles Held:

  • Slot Attendant/Slot Supervisor
  • Assistant Manager
  • Paraprofessional

Degrees

  • Cosmetology Certificate
  • High School Diploma

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