Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike. High-performing Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills.

  • Relationship building
  • Telephone etiquette
  • Research
  • Client relations strength
  • Recordkeeping
  • Documentation proficiency
  • Team collaboration
  • Administrative support
  • Treatment planning
  • Relationship-building skills
  • Client goal setting
  • Building rapport
  • Documentation requirements
  • Data Entry
  • Intervention planning
Work History
Skills Trainer, 01/2018 to 08/2018
LifelinksGreater Lowell Area, MA,
  • Teach basic life skills for children of all ages with disabilities/ special education needs
  • Developed and implemented updating case plans
  • Set positive example for team members by providing high-quality, efficient service.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Prepared meals and snacks and fed clients.
  • Scheduled daily and weekly care hours for client caseload.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
Diet Aide, 01/2017 to 05/2017
Danbury Health SystemsSouthbury, CT,
  • Taking orders, serving food, busting tables, clean dining room.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Arranged tray and or table settings with proper tableware, condiments and tray card.
  • Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
  • Reported and documented resident changes in consumption or behaviors.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier/Front Counter Help, 01/2013 to 01/2015
City Of Oxnard, CaOxnard, CA,
  • Providing quality customer service and maintaining a clean work station.
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Mentored new team members on sales software system operation
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Volunteer, 01/2011 to 01/2015
Convalescent Care Home CenterCity, STATE,
  • Helping with activities, transporting patients, and communicating with patients.
: , Expected in
Kailua High School - Kailua, HI
GPA: 3.8
AP: Psychology, Expected in
University of Hawai’i - ,
Master of Arts: Marriage And Family Therapy, Expected in 05/2023
Northcentral University - San Diego, CA
Bachelor of Arts: Psychology, Expected in 05/2020
University of Hawaii At Manoa - Honolulu, HI
Health Today/Tomorrow, Health Career Service Path Core: , Expected in 2017
Windward Community College - ,
Clinical Health, Health Capstone, Community Service, Probability and Statistics, Introduction to Psychology, Abnormal Psychology, Human Development, Statistical Analysis, Cognitive Psychology, Survey of Research Methods
: , Expected in 2016
Kapiʻolani Community College - ,

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School Attended

  • Kailua High School
  • University of Hawai’i
  • Northcentral University
  • University of Hawaii At Manoa
  • Windward Community College
  • Kapiʻolani Community College

Job Titles Held:

  • Skills Trainer
  • Diet Aide
  • Cashier/Front Counter Help
  • Volunteer


  • AP
  • Master of Arts
  • Bachelor of Arts
  • Health Today/Tomorrow, Health Career Service Path Core

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