Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skill Highlights
  • Business Objects *CARS(IS/NG/Contract Sphere) *Central IRB's
  • ClearQuest *d-RIVE *DocuSign/Echo Sign
  • Facets *Fingertip Formulary *Global Crossings/WebEx
  • gPPC *ICD & Totality *iContracts
  • Micro Strategies *Microsoft Office Suite *Nextance
  • PDMS/PNO *PriceRx *SharePoint
  • Spectrum *SURF *Veeva Vault/eTMF
Professional Experience
Site Initiation Specialist Contract Manager Embedded consultant, 02/2016 - Current
Carestream Il, IL,
  • Responsible for the overall coordination and management of the contract activities supporting clinical trial study start up activities across Merck Projects.
  • Manage flow timelines for client site, vendor resources while ensuring compliance with PRA and legal regulatory guidelines including but not limited to drafting, negotiating, and finalizing agreements related to clinical trials.
Contracts Specialist Contractor, 09/2015 - 02/2016
Caci International Inc. New York, NY,
  • Accountable for developing, negotiating and managing ancillary contract agreements within Government Programs (Medicare, and Medicaid/CHIP).
  • Assisted in the evaluation and selection of specialty providers within specific demographic areas and the need for their services.
  • Ensure quality services and care was negotiated at efficient reimbursement rates.
  • Supported the CMS and State of New Jersey regulations, policies and laws as they pertain to the Health Insurance industry.
Contractor, 05/2015 - 09/2015
Apex Systems Stamford, CT,
  • Oversaw the preparation of, review, redline, language negotiation, approval and execution of contracts and/or amendments for the Women's Healthcare product portfolio with a variety of external customers (i.e.
  • MCO's, PBM, institutions, insurers and other agencies both commercial and Medicare).
  • Interfaced with internal procurement departments to ensure implementation, compliance, SOP's, policies and strategic brand directives were met.
  • Identified potential issues in contracts and worked with internal and external partners to resolve business related discrepancies.
Contracts Manager Contractor, 08/2014 - 12/2014
Nfi Industries Hampshire, IL,
  • Interpreted and administered routine, low risk contracts, non-disclosure agreements and change order modifications for internal corporate clients and Service Providers.
  • Entered contract parameters into contract management application for approval consistent with corporate accruals and company policy.
Contracts Manager, 09/2013 - 06/2014
Benefitfocus Charleston, SC,
  • Managed contract development, documentation and implementation with major healthcare insurers including MCOs, PBMs, HMOs, Managed Medicaid and Commercial Healthcare Exchanges (HIX).
  • Oversaw routine operation of contract management cycle for US Commercial market working with Legal Counsel to ensure contract language and template designs mitigated risk/liability.
  • Evaluated and recommended necessary changes to existing contracts to ensure targeted provider performance and financial targets were met.
  • Calculated and paid Commercial/Medicare Part D contract rebates and fees based on contractual terms.
Contract Manager, 11/2011 - 04/2013
Apex Systems Tempe, AZ,
  • Collaborated with Managed Markets Account Team to provide day-to-day contract evaluation, negotiation, execution and implementation of contract agreements (Commercial, Medicare Part D and Managed Medicaid).
  • Directed "Contract Rotation Program" of field personnel relative to contract management.
  • Six Sigma Project approach].
  • Developed and recorded pricing and/or contract terms for communication and reporting to Finance to ensure proper accrual forecasting and rebate discount payment processing.
  • Acted as Amylin's integration project Team Lead during the company acquisition by Bristol-Myers Squibb/Astra Zeneca.
Senior Business Analyst, 01/2011 - 11/2011
M3 Insurance Eau Claire, WI,
  • Identified and comprehensively documented Business Requirements and Process Mapping for CARS/Contract Sphere system implementation.
  • Contributed to test plan development, modeling, scenario reviews and user acceptance testing.
  • Provided client support during and post production implementation.
Consultant, 06/2010 - 01/2011
Arena Investors Lp Miami, FL,
  • Managed Markets Services Analyzed business issues using a toolset of requirement gathering techniques through client interviews and facilitating workshops.
  • Documented as-is business process of clients' and suggested to-be process of final business solution for Model N system implementation.
  • Assisted with the coach and mentoring of Jr.
  • Analysts.
Contract Manager, 06/2006 - 01/2010
Ucla Health Pasadena, CA,
  • Assisted in the negotiation, development and maintenance of generic portfolio product contracts.
  • Monitored contract revenue penetration, uptake/pull through and compliance; recommending appropriate budget provisions and forecasting.
Business Analyst/Trainer, 02/2005 - 06/2006
REVITAS, Inc IMany, Inc City, STATE,
  • Assessed clients' business strategies and processes to optimize their use of the iMany software system and applications.
  • Executed full life cycle of product implementation; documentation, system configurations, profiles, data transfer layouts, user set-up and security.
  • Presented functional training seminars, on-site application support, user testing, troubleshooting and resolving implementation issues.
Compliance Manager, 09/2000 - 01/2005
  • Evaluated customers' Rx utilization data; calculated performance reimbursements in excess of $300 million annually.
  • Assisted and supported Managed Care field personnel during business reviews, contract evaluation and negotiations.
  • Interpreted market trends, product performance, sales growth and contract compliance.
Pharmacy Business Analyst, -
, ,
  • Acted as the liaison between Product Management, Pharmacy Contracting and CITS in regards to the business intelligence reporting tool; Spend Advisor - Pharmacy Spend.
  • Partnered with cross functional teams to research, evaluate and recommend appropriate analytics and data solutions.
  • Established UAT protocols, documentation and customized training material for web-based seminars.
Education and Training
Masters of Science Degree: , Expected in 2003
Almeda College & University - ,
Bachelors of Science Degree: Business Administration, Expected in 2001
Almeda College & University - ,
Business Administration
Strategic Reimbursement and Contracting, CBI, 2014 10th Rx Drug Pricing Boot Camp, American Conference Institute, 2013 Partnering with ACOs Boot Camp, ExL Pharma, 2012 Strengths Finder 2.0; Workshop, Managed Markets - Amylin Pharmaceuticals Inc., 2012 Dale Carnegie; Training Course, Accredited ACCET Certification : , Expected in 2002
- ,
Community Service
accruals, accrual, approach, budget, business intelligence, Business Objects, business process, business solution, business strategies, clinical trials, CMS, coach, contract management, contracts, client, clients, client support, data transfer, documentation, drafting, Finance, financial, forecasting, full life cycle, functional, Government, Insurance, Team Lead, Legal, managing, market trends, market, mentoring, Microsoft Office Suite, SharePoint, modeling, negotiating, negotiation, negotiations, payment processing, personnel, plan development, policies, Pricing, processes, procurement, Product Management, protocols, quality, reporting, requirement, research, sales, seminars, Six Sigma, SOP, Strategic, training material, troubleshooting, workshops
Additional Information
  • ACHIEVEMENTS Certificate of Recognition for BYDUREON® Launch, Amylin Pharmaceuticals Inc., 2012 Malcolm Baldrige National Quality Award, Premier, Inc., 2006

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Resume Overview

School Attended

  • Almeda College & University
  • Almeda College & University

Job Titles Held:

  • Site Initiation Specialist Contract Manager Embedded consultant
  • Contracts Specialist Contractor
  • Contractor
  • Contracts Manager Contractor
  • Contracts Manager
  • Contract Manager
  • Senior Business Analyst
  • Consultant
  • Contract Manager
  • Business Analyst/Trainer
  • Compliance Manager
  • Pharmacy Business Analyst


  • Masters of Science Degree
  • Bachelors of Science Degree
  • Strategic Reimbursement and Contracting, CBI, 2014 10th Rx Drug Pricing Boot Camp, American Conference Institute, 2013 Partnering with ACOs Boot Camp, ExL Pharma, 2012 Strengths Finder 2.0; Workshop, Managed Markets - Amylin Pharmaceuticals Inc., 2012 Dale Carnegie; Training Course, Accredited ACCET Certification

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