Bachelor of Science: Human Services And Community Justice John Jay College of Criminal Justice of The City University of New York - New York, NY GPA:
Expected in
HIV/AIDS Awareness Trained Facilitator: NYSDOH-AIDS Institute - , GPA:
Expected in
Hudson Valley and Community Services: Hudson Valley And Community Services - , GPA:
Continuing education in HIV/AIDS Peer Education
Professional Summary
To obtain gainful employment, rendering proficient, valuable employability skills, elevating in position, while contributing to the continued success of a company. PROFESSIONAL PROFILE: Proactive in taking initiative to produce quality work Dependable and reliable when assigned to work details and projects Support collaborative efforts in the workplace Effective communicator when providing customer/client service and working with staff members Experience planner and organizer Value the importance of work ethic Critical thinker when troubleshooting Proficient in administrative work SUMMARY OF QUALIFICATIONS: Short Order Cook Food Protection Manager (ServSafe Certified) Event Planner HIV/AIDS Awareness Peer Educator Experienced Program Facilitator Skilled Barber Experienced Case Manager Harm Reduction Specialist Organizer. Prepares food, mixes ingredients and maintains clean food prep areas. In-depth knowledge of various cooking equipment, including [Equipment] and [Equipment]. Outstanding customer service and communication skills.
Skills
Health and Safety Protocols
Workstation Maintenance
Bread Baking
Dependable and Cooperative
Adaptability and Flexibility
Attention to Detail
Team Collaboration
Kitchen Cleaning
Stocking and Replenishing
Problem Anticipation and Resolution
Grilling and Frying
Coordination and Organization
Waste Management
Preventing Food Spoilage
Work History
06/2016 to 01/2019
Short Order CookMarriott Vacations Worldwide – Marco Island, FL,
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared food items such as meats, poultry and fish for frying purposes.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Handled portion control activities according to specified instructions provided by chef.
Cleaned food preparation equipment, work areas and counters or tables.
Grilled, cooked and fried foods such as french fries, eggs and pancakes.
Planned work on orders so items served together finished cooking at same time.
Accepted payments and made change or wrote charge slips as necessary.
Prepared ingredients and cooked food using standardized recipes and food preparation checklists.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained energy and enthusiasm in fast-paced environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
08/2019 to 05/2021
Maintenance BarberCovenant Healthcare – University Center, MI,
Styled hair according to customer preferences.
Used clips and shears to complete various types of fades, shaves and cuts.
Completed full and partial shaves with clippers and standard and straight razors.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Consulted with clients to assess personal style preferences and unique needs.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Devised marketing and sales strategies to maximize business success.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Used scissors, trimmers, clippers, razors and brushes on over 1200 customers with 98% customer satisfaction rate.
Maintained regular client list of up to 10 repeat customers while handling 15 walk-in clients daily.
Recorded weekly supply and inventory needs and made regular orders worth $4,800.
Performed 90 day inventory counts and ordered all new supplies.
Decreased waste by 80% through effective inventory management and effective product merchandising.
06/2021 to Current
Case Management SpecialistAlliance For Positive Health – Albany, NY,
Provided direct services to clients, including safety planning, crisis intervention, case management and advocacy.
Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.
Mentored advocates, case managers, interns and volunteers to create positive, productive atmosphere.
Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
Helped patients receive appropriate, high-quality care with reasonable results.
01/2021 to Current
Harm Reduction SpecialistNew York Harm Reduction Educators – City, STATE,
Washington Heights Corner Project.
Outreach and Public Safety Team.
Substance abuse counseling.
Observation and documentation.
Overdose prevention training.
Risk reduction counseling.
De-escalation.
Narcan Training.
Certifications
Certified Food Protection Management, National Restaurant Association - 2017-2022.
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Resume Overview
School Attended
John Jay College of Criminal Justice of The City University of New York