Shopper/Delivery Driver Resume Example
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SHOPPER/DELIVERY DRIVER
Executive Summary
- High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
- Extremely creative with an experimenter's mindset:Able to think beyond the main customer or clients acquisition channels, test new ideas, measure results, and is quick to adapt.
- Strong client and customer service skills, personalize each clients needs to a professional manner.
- Outgoing personality which is a plus in my own business and customer skills.
- Self-Disciplined, gets things done and is hungry for success.
Core Qualifications
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Professional Experience
Shopper/Delivery Driver10/2014 to CurrentInstacartCity , STATE
- Consistently recognized by management for providing superior customer service.
- Worked closely with shoppers and customers to produce a happy and satisfied services.
- Accountable for all customers shoppings orders and delivering at a timely matter.
Owner/Manager09/2012 to CurrentVictoria's 5 Star ServicesCity , STATE
- Over 25 years experience in personal service skills
- Resolved guest complaints.
- Created repeat business by developing long-term relationships with regular customers.
- Worked closely with Airbnb Hosts to produce a Host's clients stay to be as professional and comfortable without any stress.
- Monitored project schedules for multi services at a time.
- Identified inefficiencies and made recommendations for process improvements.
- Organized and prepared residential properties prior to high net worth clients' arrival.
- Screened telephone calls and inquiries and directed them as appropriate.
- Ran errands, including grocery shopping and picking up dry cleaning.
- Conducted extensive online and phone research.
- Organized work projects around client's house.
- Created expense reports using Microsoft Excel spreadsheets.
- Achieved 0% complaints with 100% satisfaction.
- Website: http://www.victorias5starservices.co
In home supportive service provider03/2003 to 12/2006IHSSCity , STATE
- Maintained household inventory and maintenance schedules.
- Checked mail, shopped for groceries and handled bill payments.
- Organized personal and professional calendars and supplied reminders of upcoming appointments.
- Cared for the family's dogs, including feeding and walking them several times per day.
- Ran errands, including grocery shopping and picking up dry cleaning.
Education
Associate of Arts: Business Management2004Laney CollegeCity, State, USA
- Coursework in Marketing and Advertising
- Advanced coursework in Business Administration
GED: High School2000San Mateo Adult SchoolCity, State, USA
Basic Education
Affiliations
- INA (International Nannies Association)
- Glide Memorial Church
- Airbnb
- Instacart
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Resume Overview
School Attended
- Laney College
- San Mateo Adult School
Job Titles Held:
- Shopper/Delivery Driver
- Owner/Manager
- In home supportive service provider
Degrees
- Associate of Arts : Business Management 2004
GED : High School 2000
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