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Shopper/Delivery Driver Resume Example

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SHOPPER/DELIVERY DRIVER
Executive Summary
  • High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
  • Extremely creative with an experimenter's mindset:Able to think beyond the main customer or clients acquisition channels, test new ideas, measure results, and is quick to adapt.
  • Strong client and customer service skills, personalize each clients needs to a professional manner.
  • Outgoing personality which is a plus in my own business and customer skills.
  • Self-Disciplined, gets things done and is hungry for success.

Core Qualifications
  • Operations management
  • Supervision and training
  • Inventory control
  • Skilled negotiator
  • Computer-savvy
  • Calm under pressure
  • Complex problem solving
  • Perform well in high-demand, fast-paced environments
  • Customer friendly
  • Client satisfaction
  • Staff development
  • Staff training
  • Sound judgment
  • Experience with personal service
  • Excellent verbal communication
  • Problem resolving
  • Guest relations
Professional Experience
Shopper/Delivery Driver10/2014 to CurrentInstacartCity , STATE
  • Consistently recognized by management for providing superior customer service.
  • Worked closely with shoppers and customers to produce a happy and satisfied services.
  • Accountable for all customers shoppings orders and delivering at a timely matter.
Owner/Manager09/2012 to CurrentVictoria's 5 Star ServicesCity , STATE
  • Over 25 years experience in personal service skills
  • Resolved guest complaints.
  • Created repeat business by developing long-term relationships with regular customers.
  • Worked closely with Airbnb Hosts to produce a Host's clients stay to be as professional and comfortable without any stress.
  • Monitored project schedules for multi services at a time.
  • Identified inefficiencies and made recommendations for process improvements.
  • Organized and prepared residential properties prior to high net worth clients' arrival.
  • Screened telephone calls and inquiries and directed them as appropriate.
  • Ran errands, including grocery shopping and picking up dry cleaning.
  • Conducted extensive online and phone research.
  • Organized work projects around client's house.
  • Created expense reports using Microsoft Excel spreadsheets.
  • Achieved 0% complaints with 100% satisfaction.
  • Website: http://www.victorias5starservices.co
In home supportive service provider03/2003 to 12/2006IHSSCity , STATE
  • Maintained household inventory and maintenance schedules.
  • Checked mail, shopped for groceries and handled bill payments.
  • Organized personal and professional calendars and supplied reminders of upcoming appointments.
  • Cared for the family's dogs, including feeding and walking them several times per day.
  • Ran errands, including grocery shopping and picking up dry cleaning.
Education
Associate of Arts: Business Management2004Laney CollegeCity, State, USA
  • Coursework in Marketing and Advertising
  • Advanced coursework in Business Administration
GED: High School2000San Mateo Adult SchoolCity, State, USA

Basic Education

Affiliations
  • INA (International Nannies Association)
  • Glide Memorial Church
  • Airbnb
  • Instacart
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Laney College
  • San Mateo Adult School

Job Titles Held:

  • Shopper/Delivery Driver
  • Owner/Manager
  • In home supportive service provider

Degrees

  • Associate of Arts : Business Management 2004
    GED : High School 2000

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