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Shipping/Receiving Clerk Resume Example

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SHIPPING/RECEIVING CLERK
Summary

Detail-oriented customer service rep with over 20 years of experience and excellent coordination skills. Highly organized and skilled in data entry and technical writing. Bringing aptitude for driving productivity and comprehensive understanding of professional shipment lifecycle.

Skills
  • Machine operating, shipping and receiving, order picking, food handling
  • Policies
  • Quality
  • Receiving
  • Sales
  • Shipping
  • Organization
  • Customer service
  • Inventory management
Experience
Don Miguel FoodsDallas, TXShipping/Receiving Clerk02/2014 to 02/2015
  • Keep track of customers orders.
  • Scan and process merchandise according to company standards.
  • Keep work area clean and safe.
  • Reviewed work orders to check correctness of deliveries.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Operated lift and hand trucks to transfer materials to and from target areas.
Gardner HomeDetroit, MIHousekeeper01/2012 to 02/2014
  • Maintain household duties, cleaning preparing meals,paying bills,washing clothes and a host of other duties.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
Forman millsDetroit, MIsales floor associate10/2007 to 03/2010
  • Responsibilities assist customers with merchandise selection.
  • Stock new merchandise as needed and arrange sales floor displays according to store procedures and policies.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Worked with off-site locations to find desired items for customers.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Created attractive product displays to enhance customer experiences and boost sales.
  • Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Supported training and development of new staff on company policy, procedures and sales tactics.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
  • Assisted average of 30 customers per day in finding or selecting items.
  • Developed creative merchandising displays to achieve optimum visibility on key products.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Scheduled recategorization of merchandise to maintain corporate compliance and satisfy shelf standards.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Education and Training
Diploma:Cpla2006WCCCD, Detroit, MI
1996Ml king high, Detroit, MI
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Resume Overview

Companies Worked For:

  • Don Miguel Foods
  • Gardner Home
  • Forman mills

School Attended

  • WCCCD
  • Ml king high

Job Titles Held:

  • Shipping/Receiving Clerk
  • Housekeeper
  • sales floor associate

Degrees

  • Diploma : Cpla 2006
    1996

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