I’ve always been a hard worker that takes pride in my job. I like to have things organized and cleaned. I show up to work early and rarely call in sick. I have management experience from the car washes. Have great customer service. Can work in any weather condition. Have detailing experience.
Skills
Materials transport
Documentation and reporting
Safety and compliance
Quality assurance
Shipping coordination
Package preparation
Business Operations
Security systems
Product Pick
Customer Service
Safety inspections
Entry management
Communications
Billing Adjustments
Budgets
Inventory management
Stock Rotation
Acccounts Receivable
Supervision
Planning and Coordination
Organization
Account Reconciliation
Relationship Development
Team Management
Education and Training
Foothill High SchoolPalo Cedro, CAExpected in 06/2001 – –High School Diploma: - GPA:
Directed materials routing by preparing accurate shipping orders and bills of lading.
Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
Updated UPS system with data such as weights, charges and discrepancies.
Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
Organized storage areas to maximize efficiency of materials movements and minimize labor required.
Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
Administered inbound shipping schedule to avoid congested receiving area and optimize receiving efficiency and delivery speed to customers.
Documented damaged, inaccurate or missing products and reported to management.
Opened and inspected packages received and routed to merchandise stocking or requisitioning department.
Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
Reviewed and monitored vendor shipping services and processes to avoid surprises in how and when warehouse received deliveries.
Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs.
Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Pets At Home Group - Carwash Tenant Trafford, PA, 08/2017 - 08/2019
Improved customer satisfaction by finding creative solutions to problems.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Achieved cost-savings by developing functional solutions to equipment problems.
Recognized by management for providing exceptional customer service.
Earned reputation for good attendance and hard work.
Performed site evaluations, customer surveys and team audits.
Learned quickens and cameras to support office needs.
Handled all delegated tasks, including maintenance and shoveling the pits
Improved operations by working with team members and customers to find workable solutions.
Attended departmental meetings, providing feedback to enhance future performance.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Clean Car Carwash - Assistant Manager City, STATE, 06/2013 - 08/2017
Planned and prepared workflow schedules, delegating tasks for team me
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Enforced company policies and procedures to strengthen operational standards across departments.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Supported sales management initiatives to optimize business development.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Cultivated customer loyalty by training team members in industry-leading service standards.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Organized schedules, workflows and shift coverage to meet expected business demands.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Enhanced sales by implementing merchandising and promotional improvements.
Evaluated employee performance and developed improvement plans.
Delegated daily tasks to team members to optimize team productivity.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
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