Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, and contract management. Recognized for exemplary customer service and team collaboration. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Data entry
  • Scheduling and calendar management
  • File and data retrieval systems
  • Report writing
  • Team building and leadership
  • Inventory and supply oversight
  • Supervision
  • Project coordination
  • Production planning
04/2017 to 09/2021 Shipping Office Manager Lafarge | New Haven, CT,
  • Scheduled all inbound and outbound trucks
  • Daily check- in with multiple drives
  • Communicate with customers daily via email and phone
  • Create a schedule for drop off for jobs requiring multiple loads
  • Communicate with the warehouse manager and lead mechanic in regards to daily checks on the warehouse
  • Schedule overnight arrangements for drivers when needed
  • Went to jobs site to meet with costumers make sure everything was right and to clear up any decrepitates
  • Schedule and deliver more than $20 million in goods to costumers.
  • Organized and maintained documents, files and records.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
07/2014 to 04/2017 Plant Supervisor Granite Construction Inc | Remote - Loveland, CO,
  • Pushed an average of 50 tons a day of rebar (cut/bend/tied/and loaded)
  • Monitored employee performances and motivated team members on day-to-day basis by delivering positive reinforcement.
  • Trained up to 75 new employees on company standards and safety procedures.
  • Collaborated with engineering team and other departments to maximize productivity.
  • Reviewed accuracy of purchase orders and inventories.
  • Managed areas of manufacturing, safety, inventory control and process implementation.
  • Set schedules and allocated resources for current and backlog production requirements.
  • Lead professional development programs for assembly and operator staff.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
04/2014 to 07/2014 Plant Laborer Terminix International, Inc | Norcross, GA,
  • Learn how to cut and bend rebar based on cut sheets
  • Ran a forklift
  • Loaded Trucks with cranes
  • Loaded Barweiser with rebar
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Monitored team member work and assisted with accomplishing objectives.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Participated in company training sessions to improve skills and boost process knowledge.
02/2009 to 04/2014 Lawn Technician TruGreen Chemlawn | City, STATE,
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
  • Applied fertilizers and pesticides to lawns and grounds to control weeds, reduce insect infestation and maintain soil fertility.
  • Used hand-held tools to maintain green spaces.
  • Managed and serviced diverse customer accounts with focus on addressing individual needs and specifications.
  • Liaised with clients to maximize satisfaction, discussing additional services and implementing changes to meet demand.
  • Managed services schedules to achieve timely and quality deliverables for diverse client base.
  • Prepared accurate quotes based on skilled lawn measurements and calculations of chemical requirements.
  • Determined causes of lawn and garden issues and recommended solutions.
  • Administered pesticides to mitigate and control pest damage.
  • Canvassed areas door-to-door to build connections and bring in new business.
  • Promoted and sold specific services by generating and launching marketing and advertising plans.
  • Loaded and unloaded equipment from trailers and trucks.
  • Maintained equipment and notified supervisors of needed repairs.
  • Pulled weeds and sprayed lawn with weed killer and other chemicals.
  • Operated landscaping equipment to maintain grounds.
  • Operated company vehicles and equipment safely and according to good practices.
  • Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
  • Increased company business by maintaining strong relationships with customers and expertly solving service issues.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Applied weed and pest control chemicals to protect customer lawns.
  • Applied fertilizer using spreader equipment for greener grass.
  • Treated lawns with chemical applications to improve appearance and health.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Education and Training
Expected in 05/2005 Associate of Science | Golf Course Management Augusta Technical College, Augusta, GA GPA:
Expected in 05/2005 Diploma | Green House Management Augusta Technical College, Augusta, GA GPA:
Expected in 08/1998 GED | Thomson High School, Thomson, GA GPA:

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School Attended

  • Augusta Technical College
  • Augusta Technical College
  • Thomson High School

Job Titles Held:

  • Shipping Office Manager
  • Plant Supervisor
  • Plant Laborer
  • Lawn Technician


  • Associate of Science
  • Diploma
  • GED

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