Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

To obtain a position that provides the opportunity for continuous learning and professional growth, with an organization that rewards excellence and promotes career advancement. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

  • Communicate Effectively
  • Sampling Methodologies
  • Mmo Products Expertise
  • Ms Office
  • Tool Use Understanding
  • Ability To Enter Data
  • Language Skills
  • Manufacturing Process Experience
  • Writing
  • Nas Specifications
  • Quality control practices
  • Quality assurance expertise
  • Quality control understanding
  • Quality assurance inspections
Work History
Shipping Lead, 10/2020 - Current
Ag Growth International Inc Grand Island, NE,
  • Stayed up to date on freight and shipping practices and regulations.
  • Kept team on-task and operating according to tight schedules.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained strong relationships with shipping carriers such as UPS, FedEx and DHL.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Created and deployed best practices to improve efficiency and reduce defects
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
  • Performed visual inspections and non-destructive tests where appropriate
  • Completed precise measurements using special tools
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes
  • Monitored production processes to gain understanding of problematic steps and rectify issues
Assistant Manager, 01/2019 - 10/2020
Snooze Kansas City, MO,
  • Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience.
  • Utilize Quality Improvement tools to improve the business, share ideas and continue to innovate.
  • Managed all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Clinical Trials Account Manager, 04/2012 - 09/2017
Skyline Corporation Woodland, CA,
  • Manage day to day administration of specific clinical research studies to enable the clinical research staff to fulfill their responsibilities.
  • Provide product/service-related problem resolution to customers by determining the root cause of customer complaints; selecting and implementing the best solution to address the concern; expediting corrective action; and following up to ensure customer satisfaction.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Forklift Operator, 04/2010 - 03/2012
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Worked in team environment to maintain high levels of productivity.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
Bachelor of Science: Kinesiology/Biology, Expected in 12/2008
Charleston Southern University - Charleston, SC

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School Attended

  • Charleston Southern University

Job Titles Held:

  • Shipping Lead
  • Assistant Manager
  • Clinical Trials Account Manager
  • Forklift Operator


  • Bachelor of Science

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