Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Detail-oriented [Job Title] with [Number] years of [Type] experience and excellent coordination skills. Highly organized and skilled in data entry and technical writing. Bringing aptitude for driving productivity and comprehensive understanding of professional shipment lifecycle. Detail-oriented Shipping professional skilled in coordinating shipping and receiving duties using organizational and problem-solving abilities. Accustomed to successfully managing high-volume work with little oversight, including examining shipments and facilitating vendor resolutions. Excellent document management and deadline monitoring skills.+
Skills
SAP familiarity
Shipment checks
Inventory audits
Team management
Experience
Shipping Lead, 12/2018 to Current Ag Growth International Inc – Marshall, IL,
Input shipping information into freight forwarder system to generate bills of lading for each package or container.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
Utilized [Software] to organize and maintain shipment records, including [Type], [Type] and [Type] data.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Organized storage areas to maximize efficiency of materials movements and minimize labor required.
Directed materials routing by preparing accurate shipping orders and bills of lading.
Inventoried [Type] and [Type] areas every [Timeframe] and addressed discrepancies to maintain recordkeeping validity.
Updated [Software] system with data such as weights, charges and discrepancies.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Supervised team of [Number] personnel and kept department on schedule.
Promoted improvements in process efficiency and productivity by [Action].
Store Co-Manager, 06/2016 to 12/2018 Kroger – Jonesboro, GA,
Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.
Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
Resolved issues with cash registers, card scanners and printers.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers.
Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Processed customer payments quickly and returned exact change and receipts.
Helped customers find specific products, answered questions and offered advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Counted product stock to maintain inventory records.
Scanned items quickly to keep lines moving and reduce overall wait time.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Sales Executive, 06/1994 to 05/2014 Hyatt Hotels Corp. – Oakland, CA,
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Increased ongoing revenue from existing customers by [Number]% by encouraging product implementation and utilization.
Co-developed and implemented distributor contracting and pricing strategies across all channels.
Strengthened profit opportunities by developing key customer relationships and managing resources to meet sales objectives.
Leveraged [Software] CRM solutions to optimize prospecting and sales processes.
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Engineered and delivered sales presentations for key influencers and decision makers, demonstrating value through cost savings, ROI and improvements in experience, features and service over competitive offerings.
Qualified prospects to determine potential for future sales and prioritize conversion efforts.
Established lucrative, long-term relationships with customers by effectively resolving issues and delivering exemplary service.
Identified prospect pain points and individual requirements to penetrate accounts, deliver value propositions and move contacts forward through development stages.
Exceeded sales goals by [Number]% using consultative and value-driven approach.
Strategically planned and implemented business development activities in [Location].
Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
Created professional sales presentations to creatively communicate product quality and market comparisons to clinical and non-clinical hospital personnel.
Developed and implemented new sales strategies to update product lines.
Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
Contacted current and potential clients to promote products and services such as [Product or Service].
Provided competitive deals for customers looking to purchase [Product] and [Product].
Used various techniques, including cold calling, networking and [Technique] to sell products and services.
Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
Built effective channel partnerships to enhance company-wide sales and drive group performance.
Resolved product issues with manufacturers to maintain relationships with key producers and deliver quality [Product type] to customers.
Nurtured relationships with customers using [Skill] and [Skill], which resulted in lucrative business opportunities.
Exceeded revenue projections and growth targets by planning and coordinating [Type] product sales.
Capitalized on industry changes to corner emerging opportunities and maximize company revenue.
Leveraged industry, competitor and product knowledge trends to shape value-added solutions and approaches.
Handled collection calls on all completed projects to ensure timely payment while maintaining professional relationships.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Determined customer needs through careful and active listening skills and identified appropriate [Type] solutions within anticipated price range.
Reduced process gaps and mentored [Number] sales representatives on sales strategies and best practices.
Reviewed [Type] data regularly to identify trends in current customer buying.
Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Created and delivered sales presentations demonstrating value through cost reduction, ROI and customer satisfaction.
Researched new business opportunities by evaluating potential customers' previous buying habits.
Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
Identified appropriate products and services to meet clients' unique needs.
Responded quickly to customer concerns and inquiries by phone or email within [Timeframe].
Created forecasts of opportunities and documented all follow-up communications in [Software] CRM system.
Addressed customer concerns immediately and resolved [Type] issues promptly using [Skill] and [Area of expertise].
Enhanced customer relationships while exceeding all sales objectives by [Number]%.
Delivered consistent follow up with customers after each merchandise sale by phone or email to answer any last minute questions.
Attended all company sales trainings to improve skills and learn new selling techniques.
Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
Collaborated with [Departmental team] and [Departmental team] teams to ensure that service offerings provided are applicable to customers' needs.
Analyzed growth opportunities to forecast projected business, recognize customer desires and define market resulting in [Number]% profitability increase.
Projected more than $[Amount] in sales during [Timeframe] and achieved [Number]% of target.
Customer Associates, to Walgreen Co – City, STATE,
Improved customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Learned [Task] and [Task] to support office needs.
Answered [Number] calls per [Timeframe] to answer customer questions.
Handled all delegated tasks, including [Task] and [Task].
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
MBA: Marketing Management, Expected in 03/2004 Nirma University - India, GPA:
Completed continuing education in Sales and Marketing
Bachelor of Science: Chemistry, Expected in 03/1987 C. U.Shah Science College - India, GPA:
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