Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Experienced Production Manager, Production Supervisor, Team Leader, and Skilled Machinist adept at keeping operations moving smoothly and efficiently in order to meet demanding manufacturing targets. Bringing 20 years of progressive leadership and experience in manufacturing and production environments. Quality-driven Production Supervisor with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious leader and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team building abilities with open and clear communication style.

  • Decision Making
  • Budget Development
  • Inventory Control Programs
  • Production Order Review
  • Production Schedule Review
  • Time Management
  • New Process Development
  • Processing Operations Review
  • Processing Oversight
  • Staffing Requirement Determination
  • Production Problem Resolution
  • Product Planning
  • Critical Thinking
  • Resource Management
  • Verbal and Written Communication
  • Process Planning
  • Production Oversight
  • New Product Development
  • Total Quality Management
  • Equipment Operation
  • SAP Warehouse Management
  • Forklift Operation
  • Capacity Planning
  • Team Training
  • Customer Expectations Management
  • Performance Monitoring
  • Corrective Maintenance
  • Operational Efficiency
  • Workflow Management
  • KPI Tracking
  • Schedule Management
  • Logistics Management
  • Employee Performance Reviews
  • Lean Manufacturing Principles
  • Organizational Policies
  • Preventive Maintenance Programs
11/2020 to Current
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Coordinated documents and bills, managed payments and responded to inquiries.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Input weights, charges, discrepancies and other data in SAP.
  • Directed group of 10-15 direct reports devoted to picking, packing and shipping 10 trucks per shift.
  • Evaluated inventory levels to keep appropriate supply counts on hand at all times.
  • Led and managed projects to support logistics efforts and plans.
  • Prepared inventory for shipment by attaching tags and labels.
  • Consistently met company and department objectives within budget and time constraints.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Managed day-to-day logistics operations, including monitoring incoming deliveries and overseeing wrapping station production.
  • Handled all departmental scheduling to maintain proper staffing for all shifts.
  • Assessed needs and allocated resources to meet demand.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Created policies and procedures to inform and educate personnel on logistics activities.
07/2019 to 10/2020
  • Ensuring that the manufacturing process is operating adequately and efficiently within the following departments: Maintenance, Rubber, Metal Preparation, Press Department, Mold Stock, Trimming, Assembly, and Warehouse + internal logistics.
  • Ensuring that health and safety regulation requirements are met in all departments.
  • Implementation of changes and improvements of production efficiency by scheduling preventive maintenance metrics.
  • Ensures that production flows smoothly based on work orders and purchase orders by scheduling, selecting, ordering and purchasing materials.
  • Mentoring all supervisors and hourly employees and providing innovating solutions to all employees during the production process when questions arise.
  • Forecasting hourly, daily, weekly and monthly planning and organizing production schedules.
  • Negotiating and re negotiating timescales or production schedules when necessary to ensure on time completion and delivery of production orders.
  • Leading projects or assessing projects and resource requirements, estimating, negotiating, and agreeing budgets and timescales with Senior management, CFO, and CEO’s.
  • Utilizes plant workforce experience as part of an initiative to reduce overhead cost and limit overtime and increased plant viability by cross training associates increasing flexibility in operations staffing reducing overtime by 45%.
  • Implementing plant optimization with 5’s standards in hiring, training, evaluation, and mentoring associates with the focus on growing knowledge base and capabilities, creating department efficiencies and enhancing employee engagement.
  • Updated company policies and equipment to adhere to OSHA current standards.
  • Creating and writing new quality procedures that adhere to ISO 9001 standard metrics.
  • Auditing and inventory cycle counting of raw material and finished goods.
  • Managed materials to meet production goals and specific customer demands.
07/2005 to 12/2018
Tire Builder/ Machine Operator/ Mill Operator/ Team Lead Goodyear Tire And Rubber Company City, STATE,
  • Started machine operations by inserting control instructions into control units.
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
  • Worked with managers to implement the company's policies and goals.
  • Adjusted machine feed and speed if machine malfunctioned.
  • Evaluated ongoing operations of Tire and Ply machines and performed troubleshooting on problems.
  • Planned and laid out work to meet production and schedule requirements.
  • Ensured the most cost-effective production methods were employed.
  • Oversaw design, procurement and construction from a mechanical equipment and reliability perspective and provide input for start-up and operation of the mechanical systems.
  • Optimized machinery performance by calibrating according to prescribed standards.
  • Maintained clean and organized work areas.
  • Organized, scheduled and assigned production work.
  • Maintained proper stock levels on a line.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Monitored the production processes and adjusted schedules.
  • Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Coordinated inventory and cost control programs.
  • Helped achieve company goals by supporting production workers.
  • Scheduled staff for optimal coverage to meet challenging daily objectives.
  • Established maintenance plans and oversaw repair work to maintain productivity.
  • Started up and shut down processing equipment.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
  • Troubleshooted problems with equipment, devices or products.
  • Read and interpret standard operating procedures to complete work in an accurate and efficient manner.
  • Team lead on plant optimization training hourly employees and working with Senior management to restore equipment performing at a 25% efficiency rate to a maximum efficiency rate of 97%.
05/1996 to 07/2005
General labor / Team Lead/ Production Supervisor Dixie Pacific City, STATE,
  • Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Assisted in all areas of manufacturing, safety, inventory control and process implementation.
  • Set clear priorities and production quality standards.
  • Revamped positions and workflow based on individual abilities and production targets.
  • Established and updated production schedules to meet changing demands.
  • Supervised equipment upgrades and modifications.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Assigned individual work assignments and reviewed jobs to ensure work was accomplished in a safe and efficient manner.
  • Directed all production phases from initial estimate to final quality check and delivery.
  • Designed and implemented project workflows for copy-editing, editorial and design department, including adjusting deadlines to meet project changes.
  • Reported on production equipment on a daily basis, including parts produced, downtime minutes and any quality concerns.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Maintained work environments safe and efficient at all times.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Planned and delegated work efficiently to meet daily, weekly, project or production goals.
  • Maintained material inventories to ensure that production schedules were met.
Education and Training
Expected in 01/2015
Associate of Science: Business Administration
American InterContinental University - Atlanta, GA
Expected in
Bachelor of Science: Business Management/Project Management
Southern New Hampshire - ,
University| online

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School Attended

  • American InterContinental University
  • Southern New Hampshire

Job Titles Held:

  • Junior Production Manager
  • Tire Builder/ Machine Operator/ Mill Operator/ Team Lead
  • General labor / Team Lead/ Production Supervisor


  • Associate of Science
  • Bachelor of Science

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