Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities.
Skills
Paperwork management
Package preparation
Label Preparation
Scheduling
Shipping and Receiving
UPS Shipping
Document drafting
Shipment planning
Problem resolution
Relationship development
Education
Home Schooled Rome Ohio, Expected in 05/2002 – –High School Diploma: - GPA:
Work History
Axon - Shipping Associate Philadelphia, PA, 01/2016 - Current
Orchestrated efficient routing by producing accurate shipping documentation and package labels.
Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
Handled high-volume paperwork and collaborated with accounting and warehouse department to resolve invoicing and shipping problems.
Packed and labeled boxes with maximum efficiency.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Conducted research to address shipping errors and packaging mistakes.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
Red Carnation - Server/Hostess/Restaurant Manager Guernsey, WY, 11/2003 - 10/2019
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Led and directed team members on effective methods, operations and procedures.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Correctly calculated inventory and ordered appropriate supplies.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Reconciled cash and credit card transactions to maintain accurate records.
Grimestoppers - Cleaning Crew Leader City, STATE, 12/2014 - 01/2016
Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
Maintained optimal supply levels to meet daily and special cleaning needs.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Cleaned, vacuumed and dusted all areas of residential and commercial building to maintain organized, professional appearance for employees and clients.
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
A Town Tavern - Bar Manager City, STATE, 04/2013 - 03/2015
Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
Increased profits with enhanced inventory oversight and strategic pricing adjustments.
Determined business needs by acquiring client feedback for process improvements.
Maximized customer service by training staff, overseeing operations and resolving issues.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 99.9% accuracy.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Improved customer service rankings by resolving issues quickly and accurately.
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