Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced Shipping and Receiving Supervisor with over 9 years of experience in the Aerospace Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities.


    Computer skills

  • Packing and scanning
  • Materials transportation
  • Shipping and receiving
  • Safety and compliance
  • Warehouse Logistics
  • Production planning
  • Distribution and warehousing
  • Order picking and processing
  • Staff supervision
  • Cost reduction
  • Staff Management
Work History
11/2012 to Current Shipping and Receiving Supervisor Moog Inc. | Johnson City, TN,
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Handled day-to-day shipping and receiving overseeing more than 85 packages per day.
  • Conducted weekly counts and annual audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with accounting department to resolve invoicing and shipping problems.
  • Oversaw and motivated team of 6 employees in warehouse to increase efficiency by 70%.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Conducted inventory audits with 97% accuracy following company procedures.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
04/2007 to 07/2012 Truck Driver/Owner Self-employeed | City, STATE,
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
02/1994 to 04/2007 Valet/ Shuttle Supervisor San Manuel Casino | City, STATE,
  • Inspected equipment to maintain proper functioning during peak activity.
  • Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
  • Trained service staff on latest policies and procedures.
  • Resolved customer complaints or problems to decrease escalation issues to corporate.
  • Assigned duties or work schedules to employees for adequate shift coverage.
  • Evaluated employee performance quarterly and annual reviews.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Resolved problems, improved operations and provided exceptional service.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used Microsoft Word and other software tools to create documents and other communications.
Expected in 06/1993 Diploma | General Studies San Gorgonio High School, San Bernardino, CA GPA:

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School Attended

  • San Gorgonio High School

Job Titles Held:

  • Shipping and Receiving Supervisor
  • Truck Driver/Owner
  • Valet/ Shuttle Supervisor


  • Diploma

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