Shipping And Receiving Manager Resume Example Oppermann Webbing

SHIPPING AND RECEIVING MANAGER

Summary

Ethical [Job Title] talented at processing high volumes of error-free transactions and meeting departmental goals. Offering [Number] years of experience in quickly resolving [Type] issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.

Skills

Credit card payment processing
Report creation
Freight operations
Microsoft Office expertise

Call center experience
Customer relations
Materials transport

Experience

Shipping and Receiving Manager, Oppermann Webbing , July 2013-CurrentPiedmont, SC

Oversaw shipping and receiving activities, accomplishing customer pick rate of [Number]% by monitoring zone separation.
Adhered to company audit rules during inventory counts with [Number]% accuracy.
Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Improved efficiency by [Number]% through supervision of [Number] staff working in warehouse.
Employed first-in first-out protocols to reduce waste by [Number]%.
Considered specific product requirements and accessibility when managing and organizing storage areas.
Oversaw more than $[Number] in inventory and supervised [Number] employees in [Number] square foot warehouse for [Type] of company.
Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.
Negotiated with [Number] freight companies, which resulted in new contracts that reduced overall shipping costs by [Number]% annually.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Maintained accurate and current order and shipment forms, inventory documentation and customer records.
Managed vendor relationships to support supply chain and maintain product quality.
Trained staff on material handling processes to reduce shipping times.
Monitored $[Amount] freight budget per year.
Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
Planned stock quantities according to marketplace demand and sales forecasts.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
Prepared departmental contracts for attorney approval.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Successfully led key projects which resulted in [positive outcome].
Conducted analysis to address [issue] which led to [positive outcome].
Planned and executed [project].
Effectively controlled the release of proprietary and confidential information for general client lists.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Created intricate and visually clear 3D renderings as part of major project proposals for architectural firms.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].

Planning Manager, Oppermann Webbing , July 2013-CurrentPiedmont, SC

Utilized [Type of Skill] and [Type of Skill] to find solutions to issues and promote diminish conflicts.
Stayed abreast of all company and federal regulations to verify compliance of organizational processes.
Gathered industry insights and created strategic plans by performing thorough market analysis.
Provided outstanding coaching to team of [Number] employees, which boosted efficiency in department.
Led complex business transformation projects, including development of work, product development and support and customer training, overseeing all tasks from planning stages to completion.
Performed market analysis to gather industry insights and inform strategic plans.
Managed new hire trainings and onboarding to keep [Type] department employees aware of company policies and procedures.
Oversaw small and large products across [Type] area with collective $[Amount] budget.

Customer Service Representative, Charter Spectrum , February 2011-March 2013Simpsonville, SC

Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
Reviewed account and service histories to identify trends and issues.
Trained [Number] new employees each quarter in procedures and policies in order to maximize team performance.
Tracks [number] interactions per hour for auditing, reporting and training purposes.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Evaluated customer account information to assess current issues and determine potential solutions.

Education and Training

Some College (No Degree)Greenville Technical College, GreenvilleSC

Resume Overview

Companies Worked For:

Oppermann Webbing
Charter Spectrum

School Attended

Greenville Technical College

Job Titles Held:

Shipping and Receiving Manager
Planning Manager
Customer Service Representative

Degrees

Some College (No Degree)

Shipping and Receiving Manager Resume Example

Resume Score: 80%

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