Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking and passionate jobseeker with strong organizational skills . Ready to help team achieve company goals. Proven skills in pulling, inspecting and packaging items for shipment to domestic and international destinations. Successful at operating equipment, maintaining safety and promoting good relations .

  • Hand truck operation
  • Materials inspections
  • Plant operations
  • Staff development and team building
  • Shipment processing
  • Inventory auditing
  • Understanding
  • Verbal and written communication
  • Interactive communication skills
  • Presentation
  • Documentation Management
  • Semi truck and trailer moving and positioning and general inspection.
  • Quality control on all in coming product including all fresh product.
Work History
02/2005 to 06/2021 Shipping and Receiving Manager Marriott International | Greensboro, NC,
  • Negotiated with different freight companies and received annual contracts resulting in cost savings of.
  • Worked with vendor representatives to resolve damaged shipments and item shortages.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Coordinated storage areas to optimize materials movements and minimize labor hours.
  • Worked with vendors to schedule more t daily pickups and weekly deliveries.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEx, USPS and DHL shipping companies.
  • Maintained accurate computer records , including materials weights, bill amounts and identified variances.
  • Managed annual freight budgets.
  • Conducted training programs with employees to promote familiarity with company products and applications.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Prepared shipping documents and invoices, processed payments and fielded client questions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Lead team of employees packaging, palletizing and shipping.
  • Held responsibility for both profits and losses of business.
  • Built commercial strategies with management to grow existing accounts, penetrate new customers and markets, and launch new products.
  • Pulled, verified and packaged items for shipment.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Developed and implemented systems, processes, and metrics to improve
02/2005 to 06/2021 Fruit Processing Production Manager Bissell | Grand Rapids, MI,
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Directed manufacturing process and procedures to achieve goal of first run capability.
  • Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
  • Implemented quality improvement changes to minimize product defect rates.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Directed key personnel in correct production techniques to achieve required quality.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Standardized production procedures, job roles and quality assurance guidelines.
  • Applied lean practices to balance workflow and eliminate unnecessary steps.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Resolved issues quickly to maintain productivity goals.
  • Created and regularly updated department work instructions and reports.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Developed and implemented cost controls and other expense reduction measures.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Addressed personnel issues and scheduling conflicts promptly.
02/2005 to 06/2021 Hi Lo Operator Pearson Foods Inc. | City, STATE,
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Operated all loaders, equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment, including forklift.
  • Packed items into appropriate containers for shipment.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Maneuvered forklift safely in congested and confined areas.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Manually counted Number of picked and packaged orders for any loss.
  • Completed inventory cycle counts and documented all information.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
  • Removed orders from storage, wrapped and staged for shipments.
  • Verified functionality of forklifts through performance of preventative maintenance and effective troubleshooting of malfunctions.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Communicated with floor managers to determine merchandise placement.
  • Updated tracking systems to document movements and determine proper area for storage.
  • Unloaded materials and goods at designated locations for best project availability.
Expected in 05/1998 High School Diploma | Ionia High School, Ionia, MI GPA:

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School Attended

  • Ionia High School

Job Titles Held:

  • Shipping and Receiving Manager
  • Fruit Processing Production Manager
  • Hi Lo Operator


  • High School Diploma

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