Hardworking and passionate job seeker with strong organizational skills eager to secure front desk agent position in a hospitality environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the corporate brand.
Skills
Records Management
Service-Oriented
Customer Service
Verbal and Written Communication
Critical Thinking
Data Entry
Information Gathering
Office Coordination
Ease with Computers and Technology
Analytical skills
Planning and Coordination
Decision Making
Conflict Resolution
Microsoft Office
Charge Calculation
Basic Mathematics
Paperwork Processing
Professional and Courteous
Work History
08/2018 to Current
Shipping and Receiving CoordinatorGallagher Bassett Nz Ltd – Madison, WI,
Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of all shipments outgoing and incoming.
Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location.
Responsible for tracking of goods en route to their destination ensuring any problems that may arise are resolved so as to avoid delays.
Ensuring all outgoing goods arrive ahead of time to ensure customer 100% satisfaction.
Unpacked, examined, and routed incoming shipments, rejected damaged items, recorded shortages, and corresponded with engineers and sales coordinator to rectify damages and shortages.
Supported shipment of goods produced and received goods and supplies for direct use or application towards production or storage of goods designated for consumer marketing.
Prepares variety of different written communications, reports, and documents to ensure smooth operations.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Received and processed stock into inventory management system.
Attend conference meetings twice weekly to update management and team with incoming and outgoing orders.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used Microsoft Word and other software tools to create documents and other communications.
08/2014 to Current
Nursing Unit SecretaryJohns Hopkins Medicine – Fulton, MD,
Organized paperwork such as charts and reports for office and patient needs.
Coordinate, analyze, observe, make decisions, and meet deadlines in detail-oriented manner.
Able to work independently without supervision.
Processed lab, medical records, or medication paperwork and requests according to physicians' orders.
Maintained current and accurate medical records for patients.
Facilitated lab orders, medical records, and medication administration.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Schedule patient outside appointments and transportations.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
Provided information for patient admissions and discharges to foster timely processing.
Maintained rapport with all unit staff, including physicians, nurses, and other healthcare personnel.
Contacted housekeeping staff and maintenance department immediately to resolve patient room issues.
Drafted unit correspondence, including memos, emails, and department updates.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe working environment.
Offered friendly and efficient service to all customers, handling challenging situations with ease.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Greets and resolve patient family issues quickly and notifies supervisor immediately when problems escalate
09/2008 to 05/2014
Patient Care TechnicianAdventist Health System – Fletcher, NC,
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Supported patient admissions, discharges, and transfers to promote team productivity.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Collected and transported specimens to prepare for lab testing.
Assembled admissions pages and added new pages to patients' charts.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Answered patient assistance calls, assessed needs, and offered qualified support.
Warmly greeted patients and visitors and made each feel welcome.
Provided physical support to patients through diverse types of mobility assistance.
Lifted or assisted others to lift patients to move them on or off beds, surgical tables, or stretchers.
Furthered skills by actively taking part in employee training and taking classes in subjects to improve skills.
Maintained confidentiality of patient data and conditions at all times to safeguard health information.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Education
Expected in 06/2021
Associate of Science: Associate Applied Science Dallas Community College - Farmers Branch, TX, GPA:
Expected in 2002
Bachelor of Science: Nursing (2 Years Did Not Graduate) University of Iloilo - Iloilo, Philippines, GPA:
Expected in 03/2000
High School Diploma: Igbaras National High School - Iloilo, Philippines, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
