Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am a detail oriented person. I am a quick learner and can adjust to changes easily.

  • Teamwork
  • Customer assistance
  • Documentation and recordkeeping
  • Organization
  • Reliable and trustworthy
Shipping and Receiving , 04/2016 - Current
Exova Lafayette, LA,
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Maintained work areas in organized, safe and clean manner.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Utilized BUS to organize and maintain shipment records.
  • Help clear the system for end of the month processes.
  • Work with sales to get orders cleared or carriers changed to accommodate customer demands.

New Accounts Representative/Teller, 10/14 - 04/2016
Wal-Mart Salisbury, MD,
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Counted as much as $500,000 in daily funds with manual and machine-assisted methods.
  • Supplied tellers with coin and currency as needed.
  • Helped customers open and close accounts.
  • Entered member transaction data into online banking software.
  • Recommended additional products, services and benefits for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Delivered prompt, accurate and excellent customer service.
  • Maintained confidentiality of bank records and client information.
  • Examined checks for identification and endorsement.
  • Reported daily averages and shortages to operations department.
  • Adhered to financial services security and audit procedures.
  • Managed customer referrals to help financial services team members capitalize on sales changes.
  • Processed cash withdrawals.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Processed incoming and outgoing wires.
  • Processed money orders for the branch.
HR Office Manager, 10/08 - 10/13
Road Runner Sports Kildeer, IL,
  • Reviewed and processed employee claims submitted for workers' compensation and Family and Medical Leave Act.
  • Completed pre-screening activities for new hires, including processing background checks and prior employment verification.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated employee paperwork and records.
  • Greeted visitors promptly and directed to correct locations.
  • Generated financial reports for management review.
  • Maintained all paid and unpaid military leave for employees.
  • Scheduled on site vaccinations for employees.
  • Organized a health fair with vendors and local college provided free massages each year.
  • Processed payments for medical bills for County's self funded program.
  • Enter new pay rates for employees paychecks.
  • Processed all new information or updated information for employees benefit selections.
Retail Sales Associate, 03/08 - 10/08
Houndstooth Clothing City, STATE,
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Had to learn names of each shirt in case one was missing a price tag at time of purchase.
Education and Training
: Nursing, Expected in
NTC - Kansas, OK,

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School Attended

  • NTC

Job Titles Held:

  • Shipping and Receiving
  • New Accounts Representative/Teller
  • HR Office Manager
  • Retail Sales Associate


  • Some College (No Degree)

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