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Shift Lead Manager Resume Example

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SHIFT LEAD MANAGER
Summary

Results-driven Management professional with 1 year of experience in shift leader operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.

Skills
  • Opening and closing procedures
  • Schedule oversight
  • Training and mentoring
  • Team development
  • Inventory management
  • Solutions development
  • Multi-unit operations management
  • Process improvement strategies
  • Financial and cash flow analyses
  • Quality assurance controls
  • Performance reporting
  • Materials transport
  • Safety and compliance
  • Customer relationship management
  • Safety protocol
  • Strategic planner
  • Inventory tracking
  • Defect tracking
  • Package preparation
  • Shipping coordination
  • Route planning
  • Quality assurance
  • Data evaluation
  • Carrier relations
  • Invoice generation
  • Problem resolution
  • Customer service
  • Communications
  • Invoice verification
  • Wrapping and boxing
  • Packing expertise
  • Materials handling and transport
  • Conflict mediation
  • Neatness
  • Resourcefulness
  • Team collaboration
  • Able to lift up to 50 pounds
  • Careful handling
  • Forklift certified
  • Shipping and receiving
  • Inventory organization
  • High-energy attitude
  • Fleet dispatching
  • Shipping and receiving understanding
  • Freight operations
Experience
Shift Lead Manager
Nashua, NHKentucky Fried Chicken/Mar 2019 to Current
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Increased customer base and market share by promoting product through diverse channels.
  • Generated reports to assess performance and make adjustments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
Mover
Nashua, NHEasy Days llC/Jan 2014 to Mar 2015
  • Palletized boxes to streamline movement and shipment.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Walked through customer sites with checklists to verify job completion.
  • Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Secured items in truck by strapping over protective padding.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Moved over100] customer boxes weighing up to 50 lbs to and from trucks.
Shipping Receiver
Nashua, NHAlternative Logistics Inc./Sep 2013 to Feb 2014
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Documented damaged, inaccurate or missing products and reported to management.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Performed basic maintenance on warehouse machines and arranged for repair or replacement when needed.
Shipping and Receiving
Nashua, NHShrink Packaging Systems/Jun 2007 to Aug 2011
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Input weights, charges, discrepancies and other data in [Software].
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Maintained work areas in organized, safe and clean manner.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Determined most effective method of shipment for [Type] and [Type] packages based on budgetary and time requirements.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Education and Training
GEDNashua High School SouthJun 2011Nashua, NH
Some College (No Degree): Automotive MechanicsNashua Community CollegeNashua, NH
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Resume Overview

Companies Worked For:

  • Kentucky Fried Chicken
  • Easy Days llC
  • Alternative Logistics Inc.
  • Shrink Packaging Systems

School Attended

  • Nashua High School South
  • Nashua Community College

Job Titles Held:

  • Shift Lead Manager
  • Mover
  • Shipping Receiver
  • Shipping and Receiving

Degrees

  • GED
    Some College (No Degree) : Automotive Mechanics

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