shift lead manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

  • Inventory controls
  • Accurate money handling
  • Schedule Management
  • Team Building
  • Training and mentoring
  • Staff Management
  • Written Communication
  • Active Listening
  • Cultural Awareness
Work History
Shift Lead Manager, 08/2021 to Current
Pitney BowesRemote, OH,
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Completed after shift review reports to remind supervisors of completed work.
  • Measured team performance and reported metrics to leadership team members.
Cook, 08/2021 to Current
Fairview Health ServicesNorth Branch, MN,
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Transitioned between breakfast and lunch service.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Communicated closely with servers to fully understand special orders for customers.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Cook, 06/2021 to 08/2021
Fairview Health ServicesPrior Lake, MN,
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Transitioned between breakfast and lunch service.
  • Maintained central standardized recipe and ingredient repository with nutritional and cost information.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Planned promotional menu additions based on seasonal pricing and product availability.
Thermoforming Machine Operator, 03/2014 to 05/2021
Associated Thermoforming IncorporatedCity, STATE,
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Kept detailed production records and identified hold-ups.
  • Maintained equipment performance by lubricating and cleaning components.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Manually set up machinery, lathes and grinders.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
: Business Administration And Management, Expected in
University of Redlands - Redlands, CA
AA Behavioral Science AA Foreign Language: G.E., Behavioral Sciences, And Foreign Languages., Expected in
Mount San Jacinto - San Jacinto, CA,

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Resume Overview

School Attended

  • University of Redlands
  • Mount San Jacinto

Job Titles Held:

  • Shift Lead Manager
  • Cook
  • Cook
  • Thermoforming Machine Operator


  • AA Behavioral Science AA Foreign Language

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