SharePoint Developer Resume Example

Create a Ticket Tracking Help Desk System which enable staff within organization to place service requests or ticket to the numerous service areas
This all –in-one resource to create, review and track support tickets to provide better customer service and stay organized was created by using custom list in SharePoint
This Help Desk System is integrated with outlook email system by using customized workflows created in SharePoint Designer
With Microsoft SharePoint Designer 2010, created and customize these forms to make it easier for users to add and update items in a list
In a custom list form, changed the layout of the form, added formatted text and graphics, and ultimately, changed the XSL, HTML, and ASP used by the form to make more user friendly
Created a Dashboard for Management Team by creating dynamic list views on the quick navigation so that they can see the progress
Created a status indicator (KPI) to display a one-line report on the main Dashboard Page. At a glance, a status indicator shows how actual performance for a particular measure compares to a goal. This status indicator lets manager know, without requiring calculations, if results are on target or off target
Created customized (no third party) workflows by using SharePoint Designer 2010 to develop the Helpdesk Application
Customized Helpdesk site collection master page to show non SharePoint look and feel (Branding) by using SharePoint Designer
Deployed CEWP (Content Editor Web Parts) on pages based upon needed to display data views and for the customization of pages Resource Reservation System
Create a Resource Reservation System to reserve resources on the SharePoint intranet by using Group Calendar functionality in SharePoint list and features
The system is enable to reserve resources in an organization such as meeting rooms, equipment and corporate vehicles
This newly created system avoids double booking issues and it is completely error free
Created customized workflows to send customized confirmation acknowledgment email to the users
Customized views were created to display real time resource reservation information in detail
The system provides user friendly navigation to reserve the resources on the page by using graphics
Dashboard page was design to create the report of the usage of rooms for management and users
Dashboard also provide “My Reservation” functionality so that user can view all his reservation for a day week, and months
This system is integrated with the Microsoft Outlook Email system by using SharePoint designer workflow, so as a result user get confirmation email once they reserve the room with full detail about the room within embedded URL of the reservation to modify or delete the reservation

Create a Ticket Tracking Help Desk System which enable staff within organization to place service requests or ticket to the numerous service areas such as Facilities, Training IT/PC/Telephone
This all –in-one resource to create, review and track support tickets to provide better customer service and stay organized was created by using custom list in SharePoint
This Help Desk System is integrated with outlook email system by using customized workflows created in SharePoint Designer.
With Microsoft SharePoint Designer 2012, created and customize these forms to make it easier for users to add and update items in a list.
In a custom list form, changed the layout of the form, added formatted text and graphics, and ultimately, changed the XSL, HTML, and ASP used by the form to make more user friendly.
Created a Dashboard for Customers by creating dynamic list views on the quick navigation so that they can see the progress of their current ticket
Blank Site Template was used as a foundation to develop the Helpdesk Application System
Used JQuery to create the cascading drop down to select the departments and sub departments
Created a Dashboard page for higher management to see the current progress of the helpdesk group in all department
Used multiple customized views to display the progress by different aspects such as progress by helpdesk technician, weekly progress, monthly progress
Created a status indicator (KPI) to display a one-line report on the main Dashboard Page. At a glance, a status indicator shows how actual performance for a particular measure compares to a goal. This status indicator lets manager know, without requiring calculations, if results are on target or off target
Three major new user groups were set up by using OOTB “Advance Permissions” functionality of SharePoint to provide access to the Application
Created customized (no third party) workflows by using SharePoint Designer 2010 to develop the Helpdesk Application
Customized Helpdesk site collection master page to show non SharePoint look and feel (Branding) by using SharePoint Designer
Deployed CEWP(Content Editor Web Parts) on pages based upon needed to display data views and for the customization of pages
Collaborate with Analyst and Testers to establish the technical vision and analyze tradeoffs between usability and performance needs. Assisted quality control team in debugging and replicating issues

Kanban Chart

• Created a Kanban Chart to display task for manager's prospective in the Agile framework
  This chart was created by using simple tasks list and customized views which display current tasks in three areas “Not Started”, “In Progress”, “Completed”
  Created calculated columns which display automatically the number of days expected to finish the task and the actual number of days.
  Created List alerts to notify the users about the change of status for each task.
  Employee Vacations Request form was created by using advance InfoPath 2010 techniques and SharePoint Designer 2012
  By using this form employee can send their vacation request to appropriate HR department.
  The HR Department can review this request and send approve or disapprove the request with justifications and comments
  SharePoint designer 2012 was used to create appropriate email notifications to the relevant users.
  Created SharePoint Workflow using SharePoint Designer 2012
  Designed and implemented custom Workflows on Lists and Document Libraries to incorporate various business policies and processes for publishing content
  Extensively used HTML, JavaScript and JQuery to customized pages, forms and over all User Interface.
  Save list, subside and site collections as a template and used it on many environments
  Created Team Site template as a Project Management site in SharePoint for the management and developers to update project calendars, project tasks, project resources and the project milestones