Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

I am a Security Officer for the Texas Department of Criminal Justice. In my lifetime, I have had the opportunity to work with many people from different backgrounds and hardships. I have worked with children that would one day become some of those that I work with now. I not only work to make sure civilians stay safe and the inmates stay safe, some of these people have drug issues, have murdered, and done other unspeakable acts against humanity. My background is extensive in education and modifying the outcome of some major decisions people I now work with, decide to embrace. I want more insight into that mind set. I want to expand my knowledge to better help others. My background in non violent restraint management of children and my background in forcible restraint with adults has led me down a path that I feel I can be more of a help, than just another taker of a paycheck and go home with a feeling of : did I help today? It may seem ridiculous, because who am I? I am someone that has had a thirst for knowledge since I can remember. My background is part of who I am.

  • Tactical planning
  • Intelligence gathering
  • Adaptability
  • Training & Development
  • Multitasking abilities
  • First Aid/CPR
  • Supervision
  • Teamwork
  • Flexible & Adaptable
  • Crew leadership
  • Critical thinking
  • Self-motivated professional
Work History
03/2019 to Current Sgt. LSMII Officer TDCJ Sodexo Usa | Plymouth, MA,
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute professional and policy driven rules with inmates that were under my care.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Upheld requirements of dress and appearance regulations for professional appearance at all times.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Designated mandatory reporter for all sexual assault and responder for suicide prevention situations.
  • Completed Sgt. Academy program upon receipt of LSMII as part of leadership development.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Handled administrative requirements smoothly and efficiently, including maintaining records and submitting [Timeframe] reports.
  • Inspected and maintained industrial equipment, and machinery and parts for maintenance and entire unit operations.
04/1998 to 05/2021 Paraprofessional Educator Larson Design Group Inc | Corning, NY,
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Provided support to help students with special needs learn and grow.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Trained in Restraint Management courses.
  • Head Coach of High School Varsity Volleyball, Tennis, and Jr. High Athletics.
  • Pre-K through 12th grade Library Aide.
  • Substituted and monitored students of all grades.
  • Over 117 Work shop hours including, but not limited to the follow: non violent crisis intervention, paraprofessional hours 18.0, Texas Educator Certificate from the State Board of Education for standard Education Aide II and III, Northeast Texas Library Systems continuing educational hours, business office training, dyslexia training, math across the curriculum, science across the curriculum, special education updates, technology training, and Region 8 Education Service Center Library training, University of North Texas Certificate of Completion for creating and maintaining an engaging website and Trends in Children's Literature.
  • Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
11/2013 to 03/2019 Facilities Maintenance Coordinator Texas Department Of Criminal Justice | City, STATE,
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Managed minor appliance issues and scheduled repairs as needed.
  • Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
  • Organized ongoing maintenance schedules to boost system performance.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Assessed employee work and improved performance with offering help and verbalizing encouraging feedback on work performance and the approaches that were chosen by employees.
  • Assisted Facilities Manager in all aspects of project implementation, including materials procurement, contract preparation and scheduling.
  • Served as point of contact for internal and external customers seeking support and information.
  • Evaluated unit facility to develop and implement company maintenance protocol that complied with TDCJ policy health and safety regulations.
  • Managed staff of staff of 4-6 and up to 15 inmates, created work schedules, distributed assignments and supervised day-to-day operations.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management. All tools checked twice daily and every 15 minutes when being used outside of the security of locked cages.
  • Hired and trained new supervisors, and inmate workers to improve efficiency of department and cultivate productive work atmosphere.
09/2012 to 11/2013 Administrative Assistant Texas Department Of Criminal Justice | City, STATE,
  • Developed and updated spreadsheets and databases to track, analyze and report on inmate movement.
  • Managed Access databases used in keeping track of inmate jobs, medical issues, and sleeping areas.
  • Generated reports on TDCJ mainframe to send out to security rank officers for the purposes of knowing where inmates were supposed to be at all times.
  • Interacted with county and state officials along with halfway houses when inmates were arriving and/or leaving the facility after their time was completed.
  • Maintained a running/constant count on where all inmates were housed and used tools afforded to keep constant track of moves and releases to prevent any escapes.
Expected in 05/1985 High School Diploma | Winnsboro High School, Winnsboro, TX GPA:

State of Texas Board of Education Certificate: Educational Aide II and III

Certificate of Attendance Region VII Education Service Center Completion of Paraprofessional Institute 18.0 hours Credit Workshop # 000623

Crisis Prevention Institute in using Non Violent Crisis Intervention Training

University of North Texas Certificate of completion for creating and maintaining an engaging website

University of North Texas Certificate of completion for trends in children's literature

90 + hours with certificates from workshops taken at Region 8 Educational Service Center and Yantis ISD


Special Education

Science Across the Curriculum

Math Across the Curriculum

Rosetta Stone

Dyslexia Training

Business Office

State mandated continuing Education in Special Education

58 Hours in Library Co-Op Workshops

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School Attended

  • Winnsboro High School

Job Titles Held:

  • Sgt. LSMII Officer TDCJ
  • Paraprofessional Educator
  • Facilities Maintenance Coordinator
  • Administrative Assistant


  • High School Diploma

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