LiveCareer-Resume

sever cook hostess cashier resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
05/2011 to 04/2022 Sever Cook Hostess Cashier Christy's Cafe | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers enJessicang store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Processed customer refunds and exchanges according to established guidelines.
05/2010 to 03/2020 Cook Sever Cashier Goldens | City, STATE,
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers enJessicang store and responded promptly to customer needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed new promotions and monitored price changes.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
02/2000 to 05/2010 Manager of Food Preparation Quiznos Subs | City, STATE,
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Tracked food production levels, meal counts and supply costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Limited portion sizes and used garnishes to control food costs.
  • Orchestrated positive customer experiences by overseeing every area of [Type] operations.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw training of more than [Number] team members.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced sales by promoting [Type] products and assisting with creative menu selections.
  • Purchased food and cultivated strong vendor relationships.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Increased kitchen efficiency [Number]% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Developed unique events and special promotions to drive sales.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Enhanced business productivity by training [Number] team members and [Number] servers on best practices and protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent line checks.
01/1996 to 01/2000 Deli /Bakery Associate Kroger | City, STATE,
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Took special orders for event caJessicang and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Created appealing food arrangements for party trays and specialized orders.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
Education
Expected in 05/1988 to to High School Diploma | Airport High School, West Columbia, SC GPA:

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Resume Overview

School Attended

  • Airport High School

Job Titles Held:

  • Sever Cook Hostess Cashier
  • Cook Sever Cashier
  • Manager of Food Preparation
  • Deli /Bakery Associate

Degrees

  • High School Diploma

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