service worker admin referral coordinator president resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Well-qualified social work/services professional adept at setting up services, working with professionals, families, and giving continuous support throughout. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems. Limited Liability Company business license in Washington.
Skills
Interviewing
Social Work Activities
Critical Care Experience
Crisis Intervention
Email Proficient
Protocols
Read and Write well
Phone Manners
Accurate documentation
Referral scheduling
Conducting assessments
Coordinating services
Team collaborating
Gathering referrals
Managing records
Improving well-being
Educating families
Communications
Customer service
Problem resolution
Planning and coordination
Team building
First Aid/CPR
Administrative support
Team management
Relationship development
Supervision
Experience
Service Worker/Admin/Referral Coordinator/President, 05/2006 - Current Aramark Corp. – Mesa, AZ,
I started Angela's Family Services in Spokane, Wa.
I mentored the entire Team from start to finish, with being on call 24/7.
I interviewed, hired, and trained all new sub contractors.
I received all referrals coming into the facility, then accepted or denied each referral.
I received all Emergent referrals, as well.
I was in charge of the Strive program which included 5 Strive Navigators.
I was responsible for two conference calls each week regarding progress made by 5 Strive Navigators.
As well as, keeping weekly contact with the 5 Strive Navigators.
I was also responsible for two times a month phone calls with all the sub contractors.
These calls were to check up on the sub contractors to see if I could be of any more assistance to them, as well as making sure protocols were being followed.
I audited and read daily reports/UIR's for 33 sub contractors, 5 days a week.
I also found coverage for active referrals when sub contractors went on vacation, or who were sick.
Once a year I physically conducted vehicle inspections on all sub contractors, as well as the new hires.
I communicated daily with Social Service Specialists either via email, text, or phone calls.
I answered all "What's App" questions from Sub Contractors.
I was available and responsible for two of the three visit facilities.
Commended for timeliness and accuracy in all documentation, from initial contact to referral closeout.
Selected by Contract holder to train new hires on departmental processes and procedures.
Verified documents and associated referrals to catch and resolve discrepancies.
Documented updates, and collected required data for conference calls.
Gathered community resources and coordinated referrals to obtain services.
Answered numerous calls per day to answer SSS questions.
Handled all delegated tasks.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver referral requirements, and meet deadlines.
Service Worker, 04/2006 - 08/2014 Interbank – El Reno, OK,
I was responsible for safely transporting foster children to and from visits with birth parents.
I also had to meet timelines for turning in my daily reports.
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Resume Overview
School Attended
North Idaho College
Sandpoint High School
Job Titles Held:
Service Worker/Admin/Referral Coordinator/President