LiveCareer-Resume

service technical director resume example with 20+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

SUMMARY OF EXPERIENCE Mr. Claire Industrious Technical Director bringing 20 years of experience, program management skills and team-building expertise. Strategic and decisive leader driven to help teams produce high-quality work and familiar with relevant risks, challenges and requirements. Multi-talented Technical Director ready to apply years of experience in new position with room for growth and advancements. Skilled at evaluating and maintaining equipment, resolving issues and implementing plans that solve problems and account for team abilities and limitations. Shrewd and pragmatic professional with strong planning and communication skills.

Skills
  • Implementation oversight
  • Troubleshooting and analysis
  • Diagnostics expertise
  • Hand tool expertise
  • Service ticket accuracy
  • Expertise in installations
  • Mechanical abilities
  • Testing and analysis
  • Project oversight
  • Schedule coordination
  • Troubleshooting skills
  • Preventive maintenance
Experience
01/2007 to Current Service, Technical Director Us Lbm Holdings | Tampa, FL,
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Setup and operated mechanical and manual servicing equipment.
  • Logged services performed in service ticket system accurately.
  • Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
  • Engaged with customers to deliver outstanding customer services and secure repeat business.
  • Completed yearly maintenance visits and examined previously completed work for accuracy.
  • Conducted reactive service appointments to diagnose and fix problems.
  • Developed forward-thinking solutions to expected technical issues.
  • Checked equipment and components for defects through proactive testing.
  • Identified resources needed to complete tasks, resolved issues with personnel and maintained deliverable estimates.
  • Kept production in line with company guidelines, compliance requirements and quality standards.
  • Facilitated new team member training on service processes to increase productivity.
  • Developed preventive maintenance procedures and schedules for on-site equipment.
  • Liaised with clientele to ascertain project requirements and communicated with appropriate personnel to handle project planning and scheduling.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Reduced process gaps by training new hires on best practices and protocols.
  • Completed frequent assessments of training materials, structure and success rates to enhance program.
  • Documented participant attendance, engagement and progress.
  • Identified and solved complex problems related to employee training, management and business direction.
  • Educated, coached and mentored new hires in multiple positions.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Inspected electrical components to identify defects and hazards and make necessary adjustments.
  • Oversaw preventive maintenance on electrical panels and complex machinery to reach prescribed levels of operation.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Inspected equipment and made repairs and replacements.
  • Performed troubleshooting duties to determine cause of equipment failures.
  • Noted and filed new installations, repair procedures and maintenance procedures completed.
  • Performed troubleshooting on malfunctioning equipment, identified faults and repaired, replaced or refurbished components to restore full functionality.
  • Referenced repair documentation and manufacturer recommendations to learn equipment history and understand optimal repair procedures.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
01/2005 to 12/2006 Reactor Service Technician American Pest | Staunton, VA,
  • Implemented and updated operational procedures, controlled start-up and shut-down activities and developed procedures to reduce safety concerns.
  • Upheld strict safety standards by properly collecting, sorting, segregating and packaging radiological waste.
  • Adhered to regulatory and organizational operations policies governing nuclear equipment maintenance and performance.
  • Performed testing, repair and upgrades on instruments, gauges and recording devices to maintain safety.
  • Performed routine tests, incidental maintenance, electrical switching and other activities necessary to uphold continuity of power generation.
  • Maintained smooth and consistent plant operations by monitoring and adjusting boilers, turbines, wells, and auxiliary equipment.
  • Monitored workers and checked that each maintained proper precautions to control contamination spread.
  • Identified opportunities for reducing radiation exposure and implemented proactive or corrective actions.
  • Installed, repaired and maintained equipment.
  • Operated hand and power tools to complete repairs.
  • Repaired and replaced worn and defective parts.
  • Tested machine malfunctions and performed repairs.
  • Inspected machines before and after use to verify optimal performance.
  • Adjusted and calibrated machines as required.
  • Studied repair and use manuals to ensure correct maintenance.
  • Ran regular tests on machines and fixed early problems.
  • Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Provided top quality control to eliminate maintenance downtime.
01/2003 to 12/2005 Service Technician Areva Np | City, STATE,
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Completed frequent assessments of training materials, structure and success rates to enhance program.
  • Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
  • Setup and operated mechanical and manual servicing equipment.
  • Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
10/1997 to 12/2002 Pest Control Service Technician Steritech | City, STATE,
  • Identified pest issues, placed traps and bait and removed dead pests after extermination.
  • Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
  • Suggested natural pesticides to eliminate pantry moths, fruit flies and stink bugs.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Maintained knowledge and adhered to state rules and regulations.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
  • Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
  • Utilized appropriate protective gear and equipment during application.
  • Identified infestations and isolated sources with physical inspections of premises.
  • Set mechanical traps, baits and glue boards to remove pests from interior areas.
  • Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
  • Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
  • Inspected facilities to determine infestation source and appropriate treatment.
  • Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
Education and Training
Expected in 01/1989 to to High School Diploma | Spirit Life Christian Academy High School, , NC GPA:
Accomplishments
PenpowerFramatome
  • High Stakes Field Leadership Training Verification Practices BWR Camera Handling Basic Material Handling Knots Introduction to Basic Field Service Tooling / Hardware General Rigging Classroom and Practical Spent Fuel Verifier Spent Fuel Handling Tool (SFHT) and Spent Fuel Verifier Fuel Transfer System Operation Westinghouse Reactor Vessel Disassembly/Reassembly BWR - Replace LPRM BWR - Performs Replacement of the BWR Control Rod Blades Callaway RFO21 Head Crew Training Human Performance Fundamentals IB-A FME Program Training BWR - Remove/Install CRD BWR - Remove/Install Position Indicator Probe (PIP) BWR Remove/Install LPRM Hardware BWR - Remove/Install Shoot Out Steel BWR - Remove/Install Tip Tubing Generic Spent Fuel Pool Verifier Responsibilities Generic - Operate Fuel Transfer System Hazardous Materials Training on AFMT BWR - Install/Remove Cattle Chute BWR - Remove/Install Fuel Pool Gates BWR - Remove/Install Steam Dryer BWR - Remove/Install Shield Plugs BWR - Install/Remove Main Steam Line Plugs BWR - Remove/Install Reactor Head Piping BWR - Remove/Install Steam Separator ICMH ECP Flow Hole Machining Technician
  • Esume of, AREVA PROFESSIONAL TRAINING AREVA Nuclear Services Oral Board BWR - Performs Removal/Installation of SRM/IRM Dry Tubes Vision Certs BWR Fuel Handling Boiling Water Reactor Disassembly/Reassembly Support Services Training Instructor Train-the-Trainer
  • DDITIONAL PROFESSIONAL TRAINING Heavy Equipment Maintenance (U.S
  • Marine Corps) Motor Vehicle Maintenance (U.S
  • Marine Corps)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Spirit Life Christian Academy High School

Job Titles Held:

  • Service, Technical Director
  • Reactor Service Technician
  • Service Technician
  • Pest Control Service Technician

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: