I am seeking an opportunity in Real State and Accounting position where I can apply and increase my skills, experience and knowledge. with 20 years as a leader in the financial industry. Service-oriented with expertise in building a solid customer base. Loan Officer who provides excellent customer service throughout the loan origination process.
Organized and detail-oriented Payroll Manager with broad background in accounts receivable, accounts payable, office administration and payroll administration. Support Deposit Operations and Accounting with the clearing and posting of rejected items associated with Debit Card, ACH,Bill Payment and Checks. Strengths include excellent verbal and written communication, strong analytical and problem-solving skills and working as part of a team. over 20 years of financial industry cash handling and customer service experience. Understands general accounting and finance concepts.Personable Loan Officer skilled in coaching and mentoring team members on a variety of loan products and services. Dependable and successful in building a loyal customer base.
Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
Researched and resolved billing problems that had been previously missed.
Assisted senior-level credit officers with complex loan applications.Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.Researched insurance information and flood certificates.Interviewed an average of [number] mortgage loan applicants per month.Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.Educated customers on the variety of loan products and available credit options.
San Jose State University 2year
ATM, Credit, customer service, financial, financial planning, General Ledger, hiring, legal, loss prevention, Mail, office, processes, quality, reporting, research, sales, scheduling, tax, transaction processing
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