Service Porter Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
10/2018 to Current
Service Porter Hendrick Automotive Group Atlanta, GA,
  • Oversaw daily operations to ensure high levels of productivity.
  • Resolved problems, improved operations and provided exceptional service.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Transported customers to and from Location.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Provided information about area attractions and facility amenities.
  • Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
  • Drove Number-passenger shuttle bus to and from terminal.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained clean and neat shuttle for passenger comfort.

+ Edit or add your own

  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
02/2018 to 10/2018
Parts Specialist Stewart And Stevenson Austin, TX,
  • Served customers in-store and by telephone to answer questions and place orders.
  • Satisfied customers with fast, knowledgeable service for Type product needs.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
  • Increased store revenue by cross-selling products and upselling services to customers.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Assisted customers in finding appropriate parts promptly.
  • Adhered to company guidelines for performance and compliance.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Ordered parts from various distributors to fulfill demands.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Stocked and managed stock of parts, verifying all properly and ready for purchase.
  • Maintained clean and neat parts counter and sales floor.
  • Fulfilled all cashier duties, including cash handling, credit card transactions and register closeout at end of business day.
07/1997 to 01/2018
Sales Representative Smithfield Foods, Inc. Springfield, MA,
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Implemented brand marketing and sales campaigns.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Automated contact management system, resulting in better client organization and goal alignment.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Expected in 01/1976
High School Diploma.: Automotive Mechanics
Antelope Valley High School - Lancaster, CA

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Resume Strength

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Resume Overview

School Attended
  • Antelope Valley High School
Job Titles Held:
  • Service Porter
  • Parts Specialist
  • Sales Representative
  • High School Diploma.

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