Service Planning Specialist Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Attentive individual offering over five years working as Manager for a three hundred thousand revenue per month business. Focused and enthusiastic with the ability to mentor and challenge team members to meet and exceed company goals.

Core Qualifications
  • Team management
  • Focused on customer satisfaction
  • Deadline-oriented
  • Persuasive
  • Seasoned in conflict resolution
  • Sharp problem solver
APICS Sylmar, CA Expected in 2014 Coursework towards certification : Supply Chain/Production Control - GPA :
UEI College Van Nuys, CA Expected in 2002 Diploma : Business Office Administration - GPA :
Los Angeles Valley College Van Nuys, CA Expected in 1999 Completed units : Business - GPA :

Computer Skills:

Microsoft Excel,Word,Outlook,PowerPoint 

Organizational Skills
Internet Research
Telephone Skills
Professional Experience
Terminix International, Inc - Service Planning Specialist
Wauconda, IL, 08/2017 - Current
Create service delivery route plans utilizing work orders and route analysis system/software.
Communicate routes to service personnel as needed, review with operations management.
Perform route optimization,assign new business and review missed services.
Review planning and route data including cancelled work orders and work order future scheduling.
Prepare route planning documentation;maintain system data.
Cantel Medical - Production Control Planner
Des Plaines, IL, 05/2016 - 07/2017
Improved efficiency and productivity by 30% by eliminating waste and production constrains.
Reviewed production orders,schedules,delivery dates and inventory levels to determine product availability.Generate and track production work orders to adhere to sales orders and the on time delivery.
Outside Processing Scheduler Jun 2011 to May 2016
Material Handler Aug 2008 to 2011

Sleep Number Corporation - Store Manager
Pembroke Pines, FL, 06/2001 - 07/2008
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Answered customers’ questions and addressed problems and complaints in person and via phone.
Fluent in Spanish.

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • UEI College
  • Los Angeles Valley College
Job Titles Held:
  • Service Planning Specialist
  • Production Control Planner
  • Store Manager
  • Coursework towards certification
  • Diploma
  • Completed units

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