LiveCareer-Resume

server kitchengrill cook fry cook line cook resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Education
Bachelor of Science And/with Education Degree: Psychology, Expected in 05/2024 to Troy University - Troy, AL
GPA:
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Skills
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Team Player
  • Customer Service and Rapport
  • Building Customer Trust and Loyalty
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Answering Customer Questions
  • Customer Service and Assistance
  • Telephone Management
  • Microsoft Exchange
  • Solving Customer Concerns
Work History
Server, Kitchen(grill Cook, Fry Cook, Line Cook), 08/2021 to 09/2022
Cardinal VillageSewell, NJ,
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Washed, cut and prepared foods designated for cooking.
  • Prepared for food service by butchering meat, chopping vegetables and preparing sauces.
  • Cleaned, stocked and restocked workstations and display cases.
  • Stayed informed of daily menu to help coordinate cooking times.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Grilled meats and seafood to customer specifications.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Handled portion control activities according to specified instructions provided by chef.
  • Increased sales significantly by upselling higher-end products to customers.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
Server, 05/2021 to 07/2022
Marmon Holdings, IncSault Sainte Marie, MI,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Customer Service Representative, 05/2020 to 08/2020
Country MarketCity, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Monitored beer, liquor and wine departments to uncover any potential underage or intoxicated individual and deny sale of alcohol to offending persons.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.
  • Recommended products to customers to drive sales.

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Resume Overview

School Attended

  • Troy University

Job Titles Held:

  • Server, Kitchen(grill Cook, Fry Cook, Line Cook)
  • Server
  • Customer Service Representative

Degrees

  • Bachelor of Science And/with Education Degree

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