SEARCH

Server, Host, Prep Cook, Pasta Cook Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SERVER, HOST, PREP COOK, PASTA COOK
Summary

Carol Way

850-393-4679

9212 Eagle Nest Dr

Navarre, Fl 32566

Skills
  • Special dietary requirements
  • Point of Sale (POS) system operations
  • Menu memorization
  • Price memorization
  • Menu knowledge
  • Liquor, wine and food service
  • Cleaning and organization
  • Guest Relations
  • Multitasking
  • Punctual and honest
Experience
Server, Host, Prep Cook, Pasta Cook, 02/2003 － 09/2012Olive Garden － Ft Walton Beach, FL
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Made all meals in accordance with company standards and requirements.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Executed proper techniques when preparing menu item ingredients.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Kept stations stocked and ready for use to maximize productivity.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Sliced meats to prepare for cooking and assembly of menu items such as [Type] and [Type].
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Prepped vegetables and [Type] ingredients by washing, chopping and dicing.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Verified proper food preparation by regulating temperature of ovens, broilers, grills and roasters.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Offered support to other stations in high-volume shifts or as needed.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Leveraged [Software] to collect reservation information and communicate updates to guests.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Maintained quality and freshness of food by rotating stock [Number]times per [Timeframe].
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Marinated and pre-cooked [Type] and [Type] meats for appetizers and entrees to prepare for meal service.
  • Cooked food following specific measurements and recipes.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Improved overall kitchen efficiency through [Action], leading to [Result].
  • Identified machine malfunctions, leading to cost-saving repairs.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Operated steam kettles to produce [Number]-gallons of [Type] soup each day.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed more than [Number] orders each shift with focus on quality and efficiency.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Assisted with training and development of new talent.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Notified server after seating parties in section to facilitate prompt service.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Contributed to [Number]% satisfaction rating as shown on [Type] social media app.
Cashier, A/P, A/Retail Sales AssociateFusion Fine Wine and Spirits － Gulf Breeze, FL
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Promoted brand through event marketing, demonstrations and sales.
  • Operated cash register, collected payments and provided accurate change.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
  • Fostered customer retention by assessing and meeting product needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Received payments for [Product or Service] and issued receipts.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Worked with off-site locations to find desired items for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Increased sales [Number]% through suggestive selling and persuasiveness.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Increased customer service feedback scores [Number]% by delivering outstanding service to [Number] customers daily.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Assisted average of [Number] customers per day in finding or selecting items.
  • Help customers load purchased equipment when necessary.
  • Assisted customers by checking [Software] system to find merchandise at other locations, arranging for shipments and delivery.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recruited, hired and trained [Number] associates in [Year] to develop team into productive members with excellent product knowledge
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Resolved issues with cash registers, card scanners and printers.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Promoted customer satisfaction by [Action] and [Action].
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
  • Adhered to all company initiatives and achieved established goals for each.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Increased store sales [Number]% by cross-selling complementary items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
Office Manager/Business OwnerPensacola Autowerks － Pensacola, FL
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation\.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Performed billing, collection and reporting functions for [Type] office generating over $[Number] annually.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Cultivated community relations and worked with teams to optimize programs.
  • Updated employee paperwork and records.
  • Reduced financial discrepancies by accurately managing accounting documentation in [Brand] software while maintaining case costs and billing processes.
  • Oversaw office inventory and timely reordering of supplies.
  • Oversaw aspects of data management for CRM programs and proprietary database to include [Timeframe] updates and backup, report generation and troubleshooting or repair service requisition.
  • Streamlined operational efficiencies by providing timely computer diagnosis and repair.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Generated financial reports for management review.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Proactively identified and solved complex problems that impact management and business direction
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Directed team of [Number] administrative professionals to meet team needs in fast-paced environment.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Trained [Number] employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
  • Optimized traceability, developing organization systems for court documents and exhibits.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Managed $[Amount] office budget to handle all needs, including inventory, postage and vendor services.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Managed office inventory by maintaining documentation of stock.
  • Greeted visitors promptly and directed to correct locations.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to [Number].
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
Cashier ManagerScooters － Navarre, FL
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Contributed to positive, organized store appearance through [Action] and [Action].
Education and Training
03/1999Ft Walton Beach High School － Ft Walton Beach FlGED
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Olive Garden
  • Fusion Fine Wine and Spirits
  • Pensacola Autowerks
  • Scooters

School Attended

  • Ft Walton Beach High School

Job Titles Held:

  • Server, Host, Prep Cook, Pasta Cook
  • Cashier, A/P, A/Retail Sales Associate
  • Office Manager/Business Owner
  • Cashier Manager

Degrees

  • GED

Similar Resumes

View All
Server,-Cook,-Management,-Prep-Cook-resume-sample

Server, Cook, Management, Prep Cook

Golden Corral

Columbus, Ohio