Server, Host, Prep Cook, Pasta Cook Resume Example
Love this resume?Build Your Own Now
SERVER, HOST, PREP COOK, PASTA COOK
Summary
Carol Way
850-393-4679
9212 Eagle Nest Dr
Navarre, Fl 32566
Skills
|
|
Experience
Server, Host, Prep Cook, Pasta Cook, 02/2003 － 09/2012Olive Garden － City , STATE
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Operated POS terminals to input orders, split bills and calculate totals.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Made all meals in accordance with company standards and requirements.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Executed proper techniques when preparing menu item ingredients.
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Kept stations stocked and ready for use to maximize productivity.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Sliced meats to prepare for cooking and assembly of menu items such as [Type] and [Type].
- Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Prepped vegetables and [Type] ingredients by washing, chopping and dicing.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Verified proper food preparation by regulating temperature of ovens, broilers, grills and roasters.
- Modified standardrecipes to account for ingredient issues or customer requests, including allergen concerns.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Offered support to other stations in high-volume shifts or as needed.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Leveraged [Software] to collect reservation information and communicate updates to guests.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Monitored dining area to assess server capacity and estimate wait times.
- Maintained quality and freshness of food by rotating stock [Number] times per [Timeframe].
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Marinated and pre-cooked [Type] and [Type] meats for appetizers and entrees to prepare for meal service.
- Cooked food following specific measurements and recipes.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Improved overall kitchen efficiency through [Action], leading to [Result].
- Identified machine malfunctions, leading to cost-saving repairs.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Operated steam kettles to produce [Number]-gallons of [Type] soup each day.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed more than [Number] orders each shift with focus on quality and efficiency.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Offered preferred tables and other special accommodations to VIP customers.
- Assisted with training and development of new talent.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Notified server after seating parties in section to facilitate prompt service.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Contributed to [Number]% satisfaction rating as shown on [Type] social media app.
Cashier, A/P, A/Retail Sales AssociateFusion Fine Wine And Spirits － City , STATE
- Assisted with purchases, locating items and signing up for rewards programs.
- Managed cash register operations using POS system, including processing sales and returns.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Inspected items for damage and obtained replacements for customers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Promoted brand through event marketing, demonstrations and sales.
- Operated cash register, collected payments and provided accurate change.
- Processed [Number] transactions per day with exceptional accuracy.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
- Fostered customer retention by assessing and meeting product needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Answered questions about current promotions and resolved issues according to store policies.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Received payments for [Product or Service] and issued receipts.
- Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Monitored sales events, added new merchandise and rang up purchases.
- Worked with off-site locations to find desired items for customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Increased sales [Number]% through suggestive selling and persuasiveness.
- Drove sales by effectively upselling and cross-selling products to maximize profitability.
- Increased customer service feedback scores [Number]% by delivering outstanding service to [Number] customers daily.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Prepared products for promotional sampling during in-store demonstrations.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Assisted average of [Number] customers per day in finding or selecting items.
- Help customers load purchased equipment when necessary.
- Assisted customers by checking [Software] system to find merchandise at other locations, arranging for shipments and delivery.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Completed all assigned training to stay updated on important policies and procedures.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recruited, hired and trained [Number] associates in [Year] to develop team into productive members with excellent product knowledge
- Scanned customer purchases, supporting transactions to streamline sales process.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Resolved issues with cash registers, card scanners and printers.
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Promoted customer satisfaction by [Action] and [Action].
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Assisted customers with account updates, new service additions and promotional offers.
- Increased sales [Number]% by suggesting specific purchases to customers.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
- Adhered to all company initiatives and achieved established goals for each.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Assisted in ringing up sales at registers and bagging merchandise.
- Increased store sales [Number]% by cross-selling complementary items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Office Manager/Business OwnerPensacola Autowerks － City , STATE
- Solicited vendor quotes to determine optimal material purchase pricing.
- Increased office organization by developing filing system and customer database protocols.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Culled knowledge of federal and state-level mandates to assess compliance across areas of operation\.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
- Enhanced customer satisfaction ratings by resolving account issues efficiently.
- Performed billing, collection and reporting functions for [Type] office generating over $[Number] annually.
- Wrote professional business correspondence to maintain strong line of communications.
- Cultivated community relations and worked with teams to optimize programs.
- Updated employee paperwork and records.
- Reduced financial discrepancies by accurately managing accounting documentation in [Brand] software while maintaining case costs and billing processes.
- Oversaw office inventory and timely reordering of supplies.
- Oversaw aspects of data management for CRM programs and proprietary database to include [Timeframe] updates and backup, report generation and troubleshooting or repair service requisition.
- Streamlined operational efficiencies by providing timely computer diagnosis and repair.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Generated financial reports for management review.
- Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
- Proactively identified and solved complex problems that impact management and business direction
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Directed team of [Number] administrative professionals to meet team needs in fast-paced environment.
- Monitored office inventory to maintain adequate supply levels and order products.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
- Trained [Number] employees on best practices and protocol while managing teams to maintain optimal productivity.
- Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
- Optimized traceability, developing organization systems for court documents and exhibits.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Managed $[Amount] office budget to handle all needs, including inventory, postage and vendor services.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Managed office inventory by maintaining documentation of stock.
- Greeted visitors promptly and directed to correct locations.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Planned and executed successful corporate meetings, lunches and special events for groups of up to [Number].
- Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
Cashier ManagerScooters － City , STATE
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Contributed to positive, organized store appearance through [Action] and [Action].
Education and Training
03/1999Ft Walton Beach High School － CityGED
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Length
- Strong summary
Resume Overview
School Attended
- Ft Walton Beach High School
Job Titles Held:
- Server, Host, Prep Cook, Pasta Cook
- Cashier, A/P, A/Retail Sales Associate
- Office Manager/Business Owner
- Cashier Manager
Degrees
- GED
Similar Resumes
