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server cook and daughter resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Personable hardworking PHAT-girl with plenty years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.

Capable Server Trainer bringing many years' experience in the field and looking for a challenging new role. Able to learn quickly and handle simultaneous tasks without sacrificing quality. Skilled at learning and discussing menu items, upselling options and garnishing plates.

Knowledgeable serving professional with exceptional leadership, training and observational skills. Diligent and forward-thinking with an adaptable approach and disciplined nature. Successful at maintaining calm in high-stress settings, building long-lasting customer relationships and supporting new employees throughout the learning process and beyond.

Skills
  • New employee mentoring
  • Wine pairings
  • Buffet setup and takedown
  • Dish preparation
  • Documentation oversight
  • Medical terminology
  • Data entry
  • Medical record security
  • Insurance Verification
  • Inventory controls
  • Insurance billing
  • Billing procedures
  • Relationship building
  • People skills
  • Flexible
  • Computer skills
  • Reliable and trustworthy
Experience
11/1976 to Current
Server, Cook and Daughter Milestone Retirement Communities Northglenn, CO,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
12/2018 to 01/2021
Server Trainer Lithia Motors Grapevine, TX,

Provided exceptional service to alot of customers per day at the establishment.

  • Instructed new staff members on food handling procedures and service techniques.
  • Worked directly with servers for more than 2-6 shifts during training process.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner.
11/2018 to 01/2020
Cashier Grey Goose City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
05/2000 to 08/2014
Acting Medical Records Director Rosebud IHS City, STATE,
  • Created and implemented policies and procedures for effective pharmacy management.
  • Led and motivated many employees through supervision, training and coaching on duties and daily operational activities.
  • Oversaw clinic administration, including financial management, recruitment and human resources.
  • Participated in morning rounds meeting with department heads to discuss census information, admissions and discharges for residents.
  • Initiated training and education programs for supporting healthcare staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Education and Training
Expected in 01/2009 to to
Certified Professional Coder ICD-9: Medical Coding And Data Entry
American Academy Of Professional Coding - Sioux City, IA
GPA:

Completed coursework in medical terminology, anatomy and billing.

Expected in to to
: Human Services
Sinte Gleska University - Mission, SD
GPA:

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Resume Overview

School Attended

  • American Academy Of Professional Coding
  • Sinte Gleska University

Job Titles Held:

  • Server, Cook and Daughter
  • Server Trainer
  • Cashier
  • Acting Medical Records Director

Degrees

  • Certified Professional Coder ICD-9
  • Some College (No Degree)

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