LiveCareer-Resume

server cashier and cook resume example with 2+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Server well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events. Successful at building relationships with customers to increase loyalty and repeat business. Im use to working fast pace and working in high stressful circumstances. I love also a very big heart for kids!

Skills
  • Cash handling
  • Beverage preparation
  • To-Go Order Preparation
  • Point of Sale Knowledge
  • Order Accuracy
  • Hospitality Service Expertise
  • Guest Seating Arrangements
  • Payments posting
  • Guest inquiries
  • Question responses
  • Heavy lifting
  • Payment processing
  • Order monitoring
  • Cleanliness
  • Safe verifications
  • Purchase assistance
  • Receipt and refund issuance
  • Point-of-sale system operation
  • Currency counting
  • Food spoilage prevention
  • Retail merchandising
  • Good telephone etiquette
  • Time management skills
  • Money handling
  • Refunds and exchanges
  • Bagging and packaging
  • Liquor law compliance
  • Cash register operations
  • Cash drawer management
  • Food Sales and Promotion
  • Sales expertise
  • Dining area maintenance
  • Stocking and Replenishing
  • Order Delivery Practices
  • Menu Memorization
  • High-Volume Dining
  • Coupons and gift cards
  • Cleaning procedures
  • Multi-tasking ability
  • Exemplary communication
  • Cleaning and sanitizing
  • Bagging assistance
  • Cash register skills
  • Cash balancing
  • Payment accepting
  • Staff Training
  • Order taking
  • Cash owed calculations
  • Coaching and mentoring
  • Food running
  • Customer Relations
  • Refund handling
  • Cash register systems
  • Customer assistance
  • Product upselling
  • Payment collection
  • Credit card processing
  • Drawer management
  • Table Setting Knowledge
Work History
08/2019 to Current Server, Cashier and Cook Hyatt Hotels Corp. | Dorado, PR,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Operated cash register for cash and credit card transactions with 100% accuracy.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Bussed and reset anywhere from 4-12 tables per shift, working efficiently to keep dining room and work areas clean.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with Managers to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences.
  • Assisted customers with special services, account updates and promotional options.
  • Counted cash in register drawer at beginning and end of shift.
  • Greeted and maintained relationships with regular customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by ringing them in.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Processed POS transactions, including cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
06/2019 to 08/2019 Host Raley's And Belair | Sacramento, CA,
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Informed servers of newly seated parties for speedy service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
11/2018 to 06/2019 Cashier Snip-Its Haircuts For Kids | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Cleaned bathrooms and windows as well as swept and mopped the floors.
  • Washed their dirty towels and help with the kids when they were scared by entertaining them.
Education
Expected in 05/2019 High School Diploma | Southmoore High School, Moore, OK GPA:

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Resume Overview

School Attended

  • Southmoore High School

Job Titles Held:

  • Server, Cashier and Cook
  • Host
  • Cashier

Degrees

  • High School Diploma

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