Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Friendly, outgoing and entertaining Bartender with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Skills
  • Handling Difficult Customers
  • Teamwork and Professionalism
  • Warm and Friendly
  • Able to Lift 30 Pounds
  • High Energy and Stamina
  • Interpersonal Relationships
  • Service-Oriented
  • Cool Under Pressure
  • Multitasking and Prioritization
  • Customer Service and Rapport
  • Menu Memorization and Presentation
  • Mixology Techniques
  • High Volume Dining
  • Conflict and Complaint Resolution
  • Professional Service Standards
  • Food Safety Standards
  • Relationship Building
  • Staff Training
  • Cash Handling and Management
  • Adaptable and Flexible
  • Good Conversationalist
  • Reliable and Responsible
  • Organized and Detail Oriented
  • Friendly and Outgoing
  • Honest and Dependable
  • Fast Learner
  • Team Management
  • Creative Mixology
  • Bartending License
  • Liquor Law Compliance
  • New Cocktail Creation
Experience
Server, Bartender,Outside Cocktail, 05/2020 - Current
Jena Choctaw Pines Casino Dry Prong, LA,
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Poured wine, beer and cocktails for patrons.
Bartender, 01/2020 - 06/2021
Olive Garden City, STATE,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Ordered inventory to meet expected demand with adequate stock.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Collected appetizer, entree and wine orders from patrons.
  • Prepared specialty drinks to support servers.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Processed above-average daily revenue and consistently met targets for special events and promotions.
Server, Bartender, Key Manager, Etc..., 05/2009 - 04/2019
Outback Steakhouse City, STATE,
  • Opened and closed store in absence of senior managers, including counting cash and preparing drawers and deposits.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Implemented special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Ordered inventory to meet expected demand with adequate stock.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Poured wine, beer and cocktails for patrons.
  • Provided exceptional service to high volume of daily customers.
  • Collected and organized daily till totals and tips.
Education and Training
High School Diploma: , Expected in 06/1998
-
Thomas Dale High School - Chester, VA
GPA:
Certification : Mixology, Expected in 05/2001
-
Crescent City School of Gaming & Bartending - New Orleans, LA
GPA:

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Resume Overview

School Attended

  • Thomas Dale High School
  • Crescent City School of Gaming & Bartending

Job Titles Held:

  • Server, Bartender,Outside Cocktail
  • Bartender
  • Server, Bartender, Key Manager, Etc...

Degrees

  • High School Diploma
  • Certification

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