Sergeant At Cocke County Annex Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I am a highly experienced Sergeant offering four years in diverse law enforcement positions. I am a natural leader with decisive nature, case management skills, and courtroom experience.I am knowledgeable about the Cocke County area and have patrolled many areas. I am enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I have a clear understanding of life, death, and training in psychology. I am motivated to learn, grow, and excel in Mortuary Cosmetology not only because it is an interest of mine, but also because it a career that is not appreciated by many. I would love to put a new perspective to the name.

  • City and county regulations
  • Calculating ROI
  • Sales inventory operations planning (SIOP)
  • Claims investigation and research
  • Leadership communications
  • Verifying documentation
  • Patient-focused quality service
  • Culture Transformation
  • Collaborative Leadership
  • Letter preparation
  • Online copy materials
  • Coordinating maintenance
  • Facilitating groups
  • Coordinating care
  • Obtaining authorizations
  • Preparing financial statements
  • Educating the public
  • Basic math skills
  • Delegating assignments
  • Public engagement
  • Safety operation procedures
  • Work order administration
  • Contract evaluation
  • Request prioritization
  • Application skills
  • Clear communication
  • Protective coatings
  • Educating the public and incarcerated
  • Staff performance evaluation
  • Delegating work assignments
  • Wellness strategies
Work History
Sergeant at Cocke County Annex , 04/2018 to Current
Vpne Parking SolutionsHyannis, MA,
  • Manages team of 6 employees across division 15, including establishing and enforcing performance policies.
  • Evaluate case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases as well as society.
  • Accompany patrol units and Correctional Officers during shifts to evaluate performance and resolve any incorrect behaviors.
  • Educate staff members on proper field procedures to boost public trust in officers and efficiency for public communication.
  • Deliver expert courtroom testimonies to support criminal cases in a time frame of approximately 4 years.
  • Lead shift briefings to inform officers of important considerations such as properties to check and individuals of note in local areas.
  • Oversee criminal investigations each year, specializing in all ages and charges.
  • Monitored Winsoms databases for new reports and reviewed or approved findings findings. I have dealt with dead bodies as well as bodies detoxing with unknown odors.
  • Did ride alongs on routes with patrol to ensure public safety.
  • Deliver staff training on combat readiness strategies while working to enhance morale and support overall wellfare.
  • Supervise crowds at busy events, including up to 220 inmates, and lifted grown men out of cells to prevent injuries.
  • Develop strategies based on psychology tactics, knowledge, and experience to advance security protocols and initiatives.
  • Audit inventory of safety equipment and weapons to ensure mission security compliance.
  • Notified emergency personnel of attempted suicide, suicide, assaults, and overdose incidents and accidents requiring medical assistance and aid.
  • Monitor alarms and security cameras and responded to issues.
  • Engage with local individuals and community leaders at meetings and public gathering events to discuss ways to reduce crime.
  • Investigate and resolve strategical concerns impacting management and team direction.
  • Complete background investigations and arrests for violations of various laws and for criminal history checks for employment.
  • Help manage employee scheduling and evaluations and handled general budget development.
  • Developed, implemented, and controlled emergency response training, drills and overall plans.
  • Mediated domestic-related disturbances and protected victims from harm while in custody.
  • Monitored and managed tactical communications to control information and focus resources.
  • Organized and carried out regular inspections and oversaw surveillance recordings to safeguard data.
  • Conduct witness interviews and gather details regarding suicides and assault incidents to determine course of action.
  • Boost staff productivity and performance by coordinating and standardizing disciplinary and motivational approaches.
  • Protect a group of up to 220 inmates and 6 officers involved in a Correction Officers daily combat by controlling and reducing fights, deaths and safety risks.
Manager's Assistant, 03/2017 to 04/2018
Spencers CoorporateCity, STATE,
  • Liaised with vendors to order and maintain inventory of office supplies and to obtain most cost-effective pricing.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Achieved awards from district managers by double-checking accuracy of product forms and sales.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Increased office efficiency by modernizing document organization systems and effectively implementing sale solutions.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Effectively interacted with the public in any awkward conversations and questions .
  • Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
  • Maintained clean reception area to promote positive, professional environment for all stakeholders, including employees and clients.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Designed insightful and attractive client presentations.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Maximized clerical staff productivity by reorganizing training program and effectively supervising 4 employees.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Provided clerical support to 4 company employees by copying, faxing and filing documents.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received and routed business correspondence to correct departments and staff members.
Cashier, 02/2017 to 03/2018
WalmartCity, STATE,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100 % accuracy.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped an unlimited amount of guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Trained as Cashier and provided back-up CSM coverage to provide customers with optimal support.
  • Educated customers on promotions to enhance sales.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers with special services, account updates and promotional options.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Worked closely with managers to solve problems and handle customer concerns.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Reviewed weekly sales circulars and monitored price changes.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
High School Diploma: , Expected in 05/2016
Cocke County High School - Cocke County ,
  • Received Future Teacher of America Scholarship.
  • Minored in Psychology.
  • Graduated with 4.0 GPA.
  • Member of Criminal Justice.
  • Coursework in English, Public Communication, and Social Work.
  • Majored in Psychology.
: Criminal Psychology , Expected in
Walters State Community College - Morristown, TN

I have progressed from Officer, Corporal, and Sergeant because of my passion and work ethics withing this department.

Hair and Makeup

I often do hair and makeup for adults and children. I enjoy making people feel better in their own skin, alive or not. There is a certain beauty in life that you cannot have without death.

Additional Information

I would love to be a member of your team and progress as much as possible. I am very good with grieving families as well as dealing with the public. I am a very organized person and can plan detailed receptions in my sleep. I think I qualify for this job and am looking at some Online colleges for Desairology.

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Resume Strength

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Resume Overview

School Attended
  • Cocke County High School
  • Walters State Community College
Job Titles Held:
  • Sergeant at Cocke County Annex
  • Manager's Assistant
  • Cashier
  • High School Diploma
  • Some College (No Degree)

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